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Service

Where to buy

Find a distributor near you.

Online Customer Service

Want a help online? Please enter General On-line RMA Request to apply RMA number.

Forum

Find what others said in the Good Article forum written by moderators & power users.

Products Comparison

We provide Mainboard/Multimedia/Graphics Card comparison.

Shopping Navigation ( Mainboard only )

To choose a mainboard that suits you best.

Power Supply Calculator

Choose the Right Power Supply for You!

Newsletter

MSI newsletter provides you the latest information about our products.

RSS Center

Provides RSS subscription service for News, BIOS, Drivers, FAQ and Awards.

Contact Us

Send a mail or call us.

CPU Support ( Mainboard only )

Knowing which CPU can work with your mainboard.

Test Report ( Mainboard only )

Read this before you buy a new peripheral to provide the best compatibility.

FAQ

The most asked questions we have received from our customers.

Technical Express

Learn more about technical tips of MSI products. Find the best solution from our experiments...

Terminology

The explanation of the technical vocabulary about our products and technology.

Express Download

Quick to find Drivers, BIOS, Utilities, Firmware and patches support for MSI's products.

Live Update Series

Offers the latest files automatic download service for MSI's products.

E-DM

Advanced Introduction for msi Products.

Wallpaper Download

Download wallpapers.

Video Center

See the most fashionable and moving information.

MSI Member ( Register Your Products )

You can obtain more value-added member services by becoming the MSI member.

Warranty Information

Find warranty terms, serial number and limited warranty condition from our warranty service center.

Global Warranty Service for the Notebook

Verify the global warranty term of the notebook.

User Guide Support

Most Popular suggestions:

Download Problem:

Before you use Download Service, please check those issues below :

  1. MSI driver CD provides all you need for your products with easy installation via auto-run, and read the manual available in your product CD for detailed instructions.
  2. Try to use Liveupdate online to check the newest driver versions for your products automatically.
    Go to Live update online
  3. If you are familiar with your products and drivers, you can Go to Manually Download to save your time.

Troubleshooting:

Before you ask for help, please check those issues below :

  1. Your might find your problems be discussed in the forum or you could find answer in the Good Article forum written by moderators or power users. You can also post a message there to get help. Search in MSI Forum.
  2. The following links list some FAQ which we have received from the technical support e-mails frequently.
    Identifying MSI Product
    CPU Support
    RMA
    Contacting MSI Office or MSI Distributors
    Cannot Boot Up Properly
    Compatibility issues
    Serial Numbers
    Read MSI FAQ
  3. Please read your product manual first. Most problems could be solved by the manual. If you lost your manual, then ... Go to Download Product Manual
  4. Before you update BIOS, please read the following description if you are not familiar with the process.
    5. BIOS Update Description BIOS recovery feature
    Award Flash BIOS Procedure For AMI BIOS
    AMI Flash BIOS Procedure For Award BIOS
    Flashing the BIOS for Users using NON FAT file system  

Use Online Customer Service:

Before you use Online Customer Service, please check those issues below :

  1. If you have any question about repair and maintenance, please go to Online RMA Request
    USA: http://us.msi.com/msi_user/msi_rma/
    Canada: http://ca-rma.msi.com/
  2. If there is any technical issue about MSI products, please enter the following web address for Technical On-line Support.
    USA: http://us.msi.com/support/OnlineTS.asp
    Canada: http://ca-rma.msi.com/
  3. For Online RMA Request, please Go to Online Customer Service enter your information for General On-line RMA Request to apply RMA number.

Check Warranty Information:

Before you use Warranty Service, please check those issues below:

  1. Please contact resellers or retailers that sold the mainboards or products to you. They could provide early help to your problems. Find out their locateons: Go to where to buy
  2. Check out warranty terms, serial number illustration and limited warranty condition on our warranty service center. Go to Warranty Information
  3. Want to know if there is any MSI office near your country? Contact Us