Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine.

CR400

MSI recommends Windows® 7.

• Intel® Core™2 Duo Processor
• Genuine Windows Vista® Home Premium
(MSI recommends upgrade to Genuine Windows Vista® Business) 
• 14” 16:9 wide screen display
• Easy-to-carry lightweight design
• LED power-saving backlight technology
• Brand new msi Ergonomic De-stress Keyboard

product comparison

Overview


Introducing The Brand New msi Classic Series

msi C series, your stylish companion, is perfect for everybody and everyday computing. With msi C Series, you can enjoy every single moment of you own or with friends. msi Classic Series is the ideal notebook for everyone!

 Genuine Windows Vista® Home Premium 

 The Joy of Stylish Design

- Easy-to-Carry Thin and Light Design

Abandoning the stereotype of thick-and-heavy traditional notebook, msi brand new Classic Series offers thinner and lighter solution for more convenient usage; furthermore, it is also easier for you to take it on the move.



- All new sparkling highlights in the C series capture your attention

The exclusive sparkling chassis of brand new C series uses unique bright-light sensitive elements that give this new series a rich sense of depth under different light sources. Besides, msi Color Film Print Technology enables more brilliant in color and nicer texture in touch.



- Ergonomics De-Stress (EDS) Keyboard

MSI has designed a new keyboard with this particular laptop in mind, with each key molded to ergonomically fit your fingertips; not only is it thin, but has been proven to relieve strain on the user.

MSI Ergonomics De-Stress (EDS) Keyboard has a surface areas that is 51% larger, so the face of each individual key is wider for your typing convenience; it encourages natural finger and wrist movement to reduce strain and allow you to work for hours without discomfort. 

 The Joy of Multi-media Entertainment

- 16:9 Theatrical Aspect Ratio for a Comfortable Viewing Experience

The black borders at the top and bottom get in your way when watching? The new C series uses 16:9 widescreen displays so you can immerse yourself in the movie experience!  

- The Latest LED Power-saving Backlight Technology

CR400 is embedded with the LED power-saving backlight technology in providing better color fullness and brightness, elevating the total quality of imagery. Furthermore, the lower usage of power can offer a longer operating time.

 The Joy of Instant Communication

- High resolution Webcam and MIC make communicating even easier

Built-in high-resolution webcam and MIC allow you to communicate with ease! Ready for image recording means you can share your video experiences without missing a beat!



- BT for roaming wireless access anywhere

Wireless LAN makes you can access the Internet wirelessly at any time. The all-new Bluetooth V2.0+EDR allows transmissions at 3X the standard rate so you can blaze a trail on the Internet!  

 msi Exclusive Smart Power-saving Solution

- Even faster switching for the proprietary ECO mode

msi exclusive ECO engine allows you to switch easily between Entertainment,  Presentation, Documents Processing and Power Saving mode so you can enjoy a smart life the smart way!

Intel, the Intel logo, Centrino and the Centrino logo, Intel Core and Core Inside, are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. 

 

MSI Reminds You...
1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific specifications with your local dealers.
2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

MSI Reminds You...

  1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific Specification with your local dealers.
  2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

Specification

The Specification may change without notice. The actual products sold are different from areas. Please check the detailed Specification with your local dealers.
CPU Intel® Core™2 Duo Processor
OS Genuine Windows Vista® Home Premium
(MSI recommends upgrade to Genuine Windows Vista® Business)
Chipset NVIDIA® MCP79MVL
Memory DDR2 667/800, Max: 4GB
LCD Size 14" 1366x768 HD
Graphics NVIDIA® GeForce 8200M G
Graphics VRAM share with system memory
HDD (GB) 2.5" 160GB/250GB/320GB/500GB SATA
Optical Drive Super-Multi
Audio 2 High Quality Stereo Speakers
Webcam 1.3M
Card Reader SD/MMC/MS/MS Pro
LAN 10/100
Wireless LAN 802.11b/g/n
Bluetooth optional
D-Sub (VGA) 1
HDMI N/A
USB 2.0 port 3
USB 3.0 port N/A
eSATA N/A
eSATA/USB Combo N/A
Mic-in/Headphone-out 1
Line-in N/A
Express Card N/A
Modem port N/A
Keyboard 87 keys
Sensor N/A
AC Adapter 65W
Battery 6/9 cells
Power Management N/A
Dimension 344.4(L) X 212(D) X 13.5~28(H)mm
Weight (KG) 2

News

Release Date Title
Fri, 10 Jul 2009 The MSI CR400 – The Ultimate User-friendly Helpmate

Awards

BIOS

!Special Note:

The BIOS files provided here are exclusive only for MSI-branded Notebook PCs and not compatible with any MSI Whitebook/Whitebrand barebones. MSI takes no responsibility for any damage caused by improper use or lack of technical expertise.

!Attention:

Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) a. To know about how to update BIOS under DOS mode, please click here.
    b. To know about how to update BIOS under windows 7, please click here. (Only for CR640 / CX640 / CX640MX / CX480)
 2) Please execute "flash.bat" file after unpack the compressed file for upgrade BIOS.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Description Description : Fixed webcam & bluetooth can not enable issue.
 Version 1.0Y
Type AMI BIOS Release Date 2011-06-17
Download 1451_10y.zip File Size 0.87 MB
Note

Driver

Win7 32,Win7 64,Vista 32,XP 32

!Special Note:

The Drivers provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

To enjoy MSI notebook technology, please install MSI System Control Manager or S-Bar to enable MSI exclusive hotkey function. MSI System Control Manager and S-Bar can be downloaded from Utility web page under Download menu. The utility for each notebook will vary between different models. Please install the utility dedicated for your notebook.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Realtek HD Audio
Description with HDMI 5992
 Version 6.0.1.6024
Type Audio Release Date 2010-07-15
OS Win7 64
Download ad_alc662_6.0.1.6024_al00.zip File Size 85.54 MB
Realtek HD Audio
Description
Version 5.10.0.5804
Type Audio Release Date 2009-09-24
OS XP 32
Download cr400_ad_6.0.1.5804_vx00.zip File Size 56.47 MB
Realtek HD Audio
Description
Version 6.0.1.5804
Type Audio Release Date 2009-09-24
OS Vista 32
Download cr400_ad_6.0.1.5804_vx00.zip File Size 56.47 MB
Realtek HD Audio
Description with HDMI 2.27
 Version 6.0.1.5874
Type Audio Release Date 2009-09-25
OS Win7 32
Download ad_alc882_6.0.1.5874_al00.zip File Size 66.97 MB
Nvidia MCP79MVL Chipset
Description
Version 15.5
Type Chipset Release Date 2010-04-01
OS Win7 64
Download cs_mcp79mvl_15.5_w764.zip File Size 63.35 MB
Nvidia MCP79MVL Chipset
Description This driver package includes LAN driver.
 Version 15.5
Type Chipset Release Date 2009-10-22
OS Win7 32
Download cs_mcp79mvl_15.5_w732.zip File Size 59.54 MB
Nvidia MCP79MVL Chipset
Description This driver package includes LAN driver.
 Version 19.07
Type Chipset Release Date 2009-10-22
OS Vista 32
Download cs_mcp79mvl_19.07_vt32.zip File Size 51.06 MB
NVidia MCP79MVL Chipset
Description This driver package includes LAN driver.
 Version 19.07
Type Chipset Release Date 2009-10-22
OS XP 32
Download cs_mcp79mvl_19.07_xp32.zip File Size 51.07 MB
msi Bluetooth_6837D
Description
Version 7.10.01
Type Bluetooth Release Date 2010-05-19
OS Win7 64
Download bt_6837d_7.10.01_w700.zip File Size 73.52 MB
msi Bluetooth_6837D
Description
Version 6.40.01
Type Bluetooth Release Date 2009-09-14
OS XP 32
Download bt_6837d_6.40.01_vx32.zip File Size 66.51 MB
msi Bluetooth_6837D
Description
Version 7.10.01
Type Bluetooth Release Date 2009-12-24
OS Win7 32
Download bt_6837d_7.10.01_w700.zip File Size 73.52 MB
msi Bluetooth_6837D
Description
Version 6.40.0.1
Type Bluetooth Release Date 2009-09-14
OS Vista 32
Download bt_6837d_6.40.01_vx32.zip File Size 66.51 MB
Realtek Card Reader
Description
Version 6.1.7600.30111
Type Card Reader Release Date 2010-07-19
OS Win7 64
Download cr_rts515x_6.1.7600.30111_al00.zip File Size 7.31 MB
Realtek Card Reader
Description
Version 6.1.7600.30111
Type Card Reader Release Date 2010-07-19
OS XP 32
Download cr_rts515x_6.1.7600.30111_al00.zip File Size 7.31 MB
Realtek Card Reader
Description
Version 6.1.7600.30111
Type Card Reader Release Date 2010-07-19
OS Vista 32
Download cr_rts515x_6.1.7600.30111_al00.zip File Size 7.31 MB
Realtek Card Reader
Description
Version 6.1.7600.30111
Type Card Reader Release Date 2010-07-19
OS Win7 32
Download cr_rts515x_6.1.7600.30111_al00.zip File Size 7.31 MB
NVIDIA GeForce 8200M G
Description
Version 8.15.11.8640
Type VGA Release Date 2010-07-15
OS Win7 64
Download cr400_gf8200_8.15.11.8640_vw64.zip File Size 92.7 MB
NVIDIA GeForce 8200M G
Description
Version 8.15.11.8640
Type VGA Release Date 2009-10-06
OS Win7 32
Download cr400_gf8200_8.15.11.8640_w732.zip File Size 76.41 MB
NVIDIA GeForce 8200M G
Description
Version 7.15.11.7965
Type VGA Release Date 2009-10-06
OS Vista 32
Download cr400_gf8200_7.15.11.7965_vt32.zip File Size 73.94 MB
NVIDIA GeForce 8200M G
Description
Version 6.14.11.8640
Type VGA Release Date 2009-10-06
OS XP 32
Download cr400_gf8200_6.14.11.8640_xp32.zip File Size 72.5 MB
Sentelic Touchpad
Description
Version 8.5.6.4
Type TouchPad Release Date 2012-03-30
OS Win7 64
Download mtp_stl_8.5.6.4_al00.zip File Size 29.79 MB
Sentelic Touchpad
Description
Version 8.5.6.4
Type TouchPad Release Date 2012-03-30
OS Win7 32
Download mtp_stl_8.5.6.4_al00.zip File Size 29.79 MB
TouchPad
Description This device uses the native driver bundled in operating system.
 Version
Type TouchPad Release Date 2009-05-15
OS Vista 32
Download File Size 0 MB
Touchpad
Description This device uses the native driver bundled in operating system.
 Version
Type TouchPad Release Date 2010-03-01
OS XP 32
Download File Size 0 MB
msi Wireless lan_6896
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 1676.3.0629.2009
Type Wireless LAN Release Date 2009-09-22
OS Win7 64
Download wl_6896_1676.3.0629.2009_w700.zip File Size 17.43 MB
msi Wireless Lan_6891
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 3.1.8.1
Type Wireless LAN Release Date 2010-09-30
OS Win7 64
Download wl_68906891_3.1.8.1_w700.zip File Size 1.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 9.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 64
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
msi Wireless Lan_6896
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 1676.3.0629.2009
Type Wireless LAN Release Date 2009-09-22
OS Win7 32
Download wl_6896_1676.3.0629.2009_w700.zip File Size 17.43 MB
msi Wireless Lan_6890/6891
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 3.1.8.1
Type Wireless LAN Release Date 2010-09-30
OS Win7 32
Download wl_68906891_3.1.8.1_w700.zip File Size 1.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 89.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 32
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
msi Wireless Lan_6896
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 1671.2.040
Type Wireless LAN Release Date 2009-07-14
OS XP 32
Download wl_6896_1671.2.0403.2009_xp32.zip File Size 16.69 MB
msi Wireless Lan_6896
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 1671.1.324
Type Wireless LAN Release Date 2009-07-14
OS Vista 32
Download wl_6896_1671.1.324.2009_vt32.zip File Size 16.67 MB
msi Wireless Lan_6890/6891
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 3.1.8.1
Type Wireless LAN Release Date 2010-07-21
OS XP 32
Download wl_68906891_3.1.8.1_xp00.zip File Size 1.58 MB
msi Wireless Lan_6890/6891
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 3.1.8.1
Type Wireless LAN Release Date 2010-09-30
OS Vista 32
Download wl_68906891_3.1.8.1_vt00.zip File Size 1.46 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 7.7.0.394
Type Wireless LAN Release Date 2010-04-08
OS XP 32
Download wl_ge780ne771ne770785h_7.7.0.394_xp32.zip File Size 31.48 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 7.7.0.331
Type Wireless LAN Release Date 2009-09-14
OS Vista 32
Download wl_ge780ne771ne770ne785h_7.7.0.331_vt32.zip File Size 20.88 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-03-16
OS XP 32
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-06-01
OS Win7 64
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-06-24
OS Win7 32
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-03-16
OS Vista 32
Download File Size 0 MB

Utility

Win7 32,Win7 64,Vista 32,Vista 64,XP 32,XP 64

!Special Note:

The Utilities provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
System Control Manager (SCM) for CR400
Description System Control Manager
Version 2.210.0108.006.04
Type Utility Release Date 2010-07-15
OS Win7 64, Win7 32, Vista 64, Vista 32, XP 64, XP 32
Download cr400_scm_v_nb.zip File Size 5.38 MB
Note
Simple Camera Application (Win7 32)
Description Webcam Application
 Version 1.0.909.0801
Type Utility Release Date 2009-12-09
OS Win7 32
Download simcam_v7_nb.zip File Size 0.76 MB
Note
Simple Camera Application
Description Webcam Application (XP32)
 Version 1.0.0.0717
Type Utility Release Date 2008-11-26
OS XP 32
Download webcamtool_vr630_xp32_nb.zip File Size 4.08 MB
Note

Manual

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.

Asia

Arabic

1.94 MB

Hebrew

1.81 MB

Indonesian

1.79 MB

Korean

1.99 MB

Persian

1.96 MB

Simplified Chinese

2.01 MB

Thai

1.82 MB

Traditional Chinese

1.88 MB

Eastern Europe

Bosnian

0.39 MB

Bulgarian

0.45 MB

Croatian

0.39 MB

Czech

2.05 MB

Hungarian

1.84 MB

Multi-Language

1.88 MB

Polish

1.89 MB

Romanian

0.41 MB

Russian

2.1 MB

Serbian

0.39 MB

Slovak

0.41 MB

Slovenian

0.38 MB

Turkish

2.14 MB

Ukrainian

2.2 MB

Global / America

English

3.08 MB

Portuguese Brazil

1.98 MB

Western Europe

Danish

0.37 MB

Dutch

0.37 MB

Finnish

0.36 MB

French

2.14 MB

German

3.37 MB

Italian

2.02 MB

Portuguese

1.83 MB

Spanish

2 MB

Swedish

0.36 MB

Firmware

!Special Note:

The DEVICE FIRMWARES contained here are exclusively for MSI product only. MSI assumes no responsibility for any damages resulting from improper use or lack of technical expertise.

!Attention:

Users who download EC from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the EC update. To avoid EC update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) To know about how to update EC Firmware under DOS mode, please click here.
2) Please execute "ecall.bat" file after unpack the compressed file for upgrade EC Firmware.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Camera Firmware
Description NB Camera Firmware V0308
Fix no display/black screen in dialogue of camera program.
 Version
Type Firmware Release Date 2010-07-29
OS
Download camera_firmware_nb.zip File Size 0.27 MB
Note
NB ODD Firmware
Description ODD firmware for HLDS GT10N
Version: 1.02
 Version
Type Firmware Release Date 2009-11-18
OS
Download odd_firmware_nb.zip File Size 0.93 MB
Note
NB EC Firmware
Description Modify WLAN LED which sometimes occurs abnormal behavior.
 Version
Type Firmware Release Date 2010-03-05
OS
Download 1451_416.zip File Size 0.05 MB
Note

FAQ

Release Date Title
Thu, 16 Feb 2012 How to update BIOS version for MSI 110W?
Thu, 14 Jul 2011 Where can I find the power button?
Wed, 29 Jun 2011 I have no idea which wireless adapter is being used in my notebook? How do I know which wireless adapter is being used?
Thu, 31 Mar 2011 There is no sound can be heard in the first 5 seconds due to the delay in sound transmission over HDMI and after 5 seconds everything goes fine.
Thu, 13 Jan 2011 System keeps detecting the USB (webcam) device on/off under Win 7 or VISTA.
Mon, 06 Dec 2010 Is it possible to disable the SSD Module in BIOS, so that the recovery can be installed on the SATA HDD ?  I also tried BIOS setting for 1st drive IDE and 2nd drive disabled, but didn’t help.
Fri, 17 Sep 2010 The display shows a delay for popping up the menus, Starter menu, Run menu, etc. under Windows XP.
Fri, 10 Sep 2010 Why my WLAN will disconnect automatically when watching online video streaming (for about 2 minutes) under XP. My notebook has equipped with MS-6891 WLAN card and website is www.pms.co.kr.
Tue, 12 Jan 2010 Why are there two items named “NVIDIA Control Panel” in Windows Control Panel under Windows 7?
Thu, 12 Nov 2009 Sometimes it takes more than 3 minutes to enter or leave Windows 7 OS.
Tue, 10 Feb 2009 How to install Windows XP when AHCI is enabled?
Fri, 03 Dec 2010 The graphic (nVIDIA GeForce GTX 425M) gets a poor performance as the score of 3D Mark06 is only 3164.
Fri, 03 Dec 2010 Can’t transfer (upload/download) larger files over a Gigabit Network. The file transfer is interrupted suddenly while in progress because of lost connection and then the LAN device disappeared in device manager.
Fri, 03 Dec 2010 The wireless function key Fn+F8 is malfunction when sets the IGD VGA under BIOS menu.
Wed, 05 Jan 2011 If you connect a bootable e-sata disk to the GT740 it automatically tries to boot from it. When you try to change the boot order in the bios, you can only select the e-sata disk. The internal HDD has disappeared.
Thu, 13 Jan 2011 After active the Camera device, the device is normal on device manger, but there is no display/black screen in dialogue of camera program.
Mon, 24 Jan 2011 When I install 2 memory modules which are different CL value from each other, I can’t boot my NB normally. For example, Dimm1 =>Trancend DDR2, CL5 Dimm2 =>Trancend DDR2, CL6
Fri, 25 Mar 2005 How to identify EC (Embedded Controller) firmware version?
Mon, 06 Nov 2006 CPU cannot run at full speed under Windows environment. However, the BIOS shows the correct specification.
Fri, 17 Nov 2006 Whenever I press Ctrl+E, PowerDVD will start.
Tue, 13 Feb 2007 After install device drivers from MSI Vista driver CD, you may be prompted to activate Windows Vista on a computer on which Windows Vista activation was not previously required.
Thu, 15 Mar 2007 When I use MSN Messenger or Skype, my picture looks fine to me, but I would prefer to use the webcam with a standalone software.
Tue, 06 Nov 2007 The problem is that after you log in and create a user account, if you shut the computer down, you see the screen 'Windows is configuration updates….'. However, the notebook is not connected to the internet, so no updates have been downloaded. The notebook freezes on this screen for about 5 minutes and then it shuts down. Once it shuts down and you start it up again, you will again see the Windows is 'Configuration updates….', the screen lasts between 5-10 minutes and then it loads Windows. No matter how many times you reboot, you always see this message.
Wed, 02 Jul 2008 My notebook cannot run 3DMark06 and PCMark05 properly?
Thu, 30 Oct 2008 [Fn] Key instruction
Wed, 05 Nov 2008 The power light keeps blinking in amber state and unable to charge.
Wed, 05 Nov 2008 Where can I find the active key for Norton antivirus?
Wed, 14 Jan 2009 Why is it that Windows 32-bit operating system can only detect 3GB of memory in spite of 4GB memory installtion.
Tue, 24 Mar 2009 Why is it that my hdd doesn't show its exact capacity in "My Computer"? In addition, when you add them up, it will not reach its capacity either.
Thu, 30 Apr 2009 I’ve tried to flash BIOS but there is an error message: “ERROR: BIOS has no flash information available”.
Tue, 08 Dec 2009 After letting the machine sit idle for 10 or more minutes, you may notice that the task-bar does not pop up when moving the mouse to the bottom of the screen, or the start menu does not appear when using the windows key. After approximately 30 seconds, Windows will return to normal operation. The scenario happens in Windows 7 with following settings: Task-bar set to auto-hide, Turn off the display power option is set to 1 minute, Put the computer to sleep power option is set to never, No open windows on the desktop.
Tue, 22 Dec 2009 Some function keys and keyboard shortcut keys can not work correctly. You may find that when pressing function key, its function will be triggered twice. For example, the audio sound is still unmute when you try to mute audio sound by pressing combination of Fn key and F9 key. (The way to disable audio sound varies from different NB models. To know further information, please refer to user manual that dedicated to your NB)
Mon, 28 Dec 2009 Why can't I run 3D Mark Vantage on my laptop?
Tue, 16 Mar 2010 My notebook has preload hard disk image. When my system hard disk encounters non-recoverable problems, how can I perform the F3 System Recovery Function?(Windows 7)
Fri, 19 Mar 2010 How to make a bootable flash disk and to flash BIOS?
Tue, 13 Jul 2010 I get an error stating that "Microsoft Teredo Tunneling Adapter" is not working properly and "This device cannot start. (Code 10)".
Tue, 13 Jul 2010 In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box.
Fri, 16 Jul 2010 I have a Bluetooth headset, I can pair the headset with the built-in Bluetooth, but I am unable to actually connect to it as a sound input/output source, either in the Audio properties or the VOIP phone options. The built-in Realtek audio is the only audio device shown.
Tue, 24 Aug 2010 I am sure that I have already saved the settings I want for my CrazyTalk utility. But, whenever I go into standby or hibernate mode, the setting will be set back to default afterwards.
Tue, 24 Aug 2010 The monitor displays limited colors when playing 1080P HD video using Windows Media Player.
Tue, 02 Nov 2010 After leaving the system connected into the internet for about 30 minutes or more (not sure if it performs auto windows update), then after my next system restart, I experience continuous BSOD until I cannot enter OS anymore. I tried the “Last Known Good Configuration” , “Safe Mode” and “System Restore to an early point in time” – but nothing happens. I also do not want to perform F3 recovery since I haven’t back up my files yet. Note: for Hong Kong version Win7 HDD image
Wed, 26 Jan 2011 When I use Sentelic touchpad, the horizontal scrolling function is missing while using certain programs, such as firefox and excel 2000.
Wed, 26 Jan 2011 A 3Dboost error message jumped out after I created a new user account.
Thu, 17 Feb 2011 The system cannot detect my external USB camera.
Fri, 18 Feb 2011 How do I enable and disable G-sensor?
Wed, 02 Mar 2011 Immediately after you log on to Windows 7, you will see the following Windows Activation window: Windows is not genuine Your computer might not be running a counterfeit copy of Windows. 0x80070005 You may also notice the following symptoms: The computer desktop background is black, and you receive the following error message on the bottom right corner of the screen: “This copy of Windows is not genuine” You receive the following error message when you view the System Properties: (Control Panel / System and Security / System) “You must activate today. Activate Windows now” If you try to use slmgr.vbs /dlv to view the licensing status, you receive the following message: Error: 0x80070005 Access denied: the requested action requires elevated privileges Note: This error message may also occur when a command that is being executed requires an elevated command prompt and is unrelated to the issue discussed here.
Wed, 09 Mar 2011 With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working?
Fri, 11 Mar 2011 I cannot run benchmark utilities on my laptop and it pops up a message saying that my laptop does not support DirectX 11.
Fri, 11 Mar 2011 What kind of adaptor is used to connect S/PDIF-Out?
Mon, 14 Mar 2011 How to check THX version and know THX EQ is installed?
Mon, 14 Mar 2011 I can’t play Blu-ray disc using COREL WinDVD 8, there’s a pop-ups message saying "The AACS key has expired.”
Mon, 14 Mar 2011 When we do the display switching by pressing Fn+F2 with external display connected, CinemaPro would stop working, and the system would jump up an error message as below picture.
Mon, 14 Mar 2011 Why the battery can't be charged?
Mon, 14 Mar 2011 Why does the Norton backup online image on the lower right corner of desktop disappear after I removed the system information from Norton Online backup? It cannot be found in Add/Remove programs list either.
Thu, 24 Mar 2011 What is the maximum resolution supported over HDMI?
Tue, 29 Mar 2011 The screen is lagging randomly while playing a video file which is stored in the internal hard drive.
Tue, 29 Mar 2011 After running Windows update, Windows OS becomes piracy and asks me to activate now. How can I fix it?
Tue, 29 Mar 2011 If SD card is inserted, the system will hang up in Windows 7 boot logo occasionally during Windows 7 OS loading.
Tue, 29 Mar 2011 The display shows a delay for popping up the menus, Starter menu, Run menu, etc. under Windows XP.
Thu, 31 Mar 2011 I am running Windows 7 Ultimate on my GE620, but why I can’t use Windows XP Mode on it.
Thu, 31 Mar 2011 CR400 is showing 3GB instead of 4GB in Memtest86.
Thu, 31 Mar 2011 The touchpad is not sensitive enough or need to pressure harder to move the mouse.
Fri, 01 Apr 2011 When playing Blu-Ray titled movies released in 2010 such as Avatar, system cannot play using WinDVD8. Most of the time system will confirm user that software needed to be updated to play the movie or sometimes will play blank screen.
Wed, 06 Apr 2011 Is U270 UMA graphic memory 512MB?
Wed, 06 Apr 2011 What is CR650 UMA graphic shared memory size?
Tue, 12 Apr 2011 Even if I set the graphics mode to dedicated graphics, how come that the benchmark score remains around 800 whenever I run 3D Mark06.
Mon, 18 Apr 2011 On battery in IDLE state PowerNow technology downgrade CPU frequency form 1.6GHz to 800MHz. After turn on some programs like ORTHOS, PowerNow technology should raise CPU frequency from 800MHz to 1.6GHz. On this situations we have still 800MHz.
Fri, 27 May 2011 Benchmark softwares such as 3DMark06 cannot show ATI graphic but only Intel graphic in the system information.
Mon, 30 May 2011 There is no system information shown in ATI Catalyst Control Center.
Wed, 01 Jun 2011 There’s a visible “circular bright figure” can be seen upon OS boot up; restarting the system cannot solve the problem.
Fri, 03 Jun 2011 Does I-charger application have to work on particular USB port? When IPAD is connected, is there any display to show the charge status?
Fri, 03 Jun 2011 Will Easyface work after resume from ScreeSaver? Or it only works on Window login?
Wed, 06 Jul 2011 How can I update software tool TimeStamp?
Fri, 08 Jul 2011 When I try to power on my laptop, I can only see below information on screen and cannot enter BIOS Setup Utility either. Reboot and Select proper Boot device Or Insert Boot Media in selected Boot device and press a key.
Wed, 10 Aug 2011 How can I be able to activate the wifi / webcam / Bluetooth devices?
Wed, 10 Aug 2011 Why can’t I be able to use nor even select the web cam/camera (front and back) using MSI CamAP?
Wed, 31 Aug 2011 How to perform "SYSTEM RECOVERY" in my MSI WinPad 110W?
Fri, 02 Sep 2011 When a eSATA HDD is connected then turn on NB, the NB cannot boot from internal HDD. It can only select E-SATA HDD…
Fri, 02 Sep 2011 How can I solve following problems when using different user accounts? 1. S-Bar is not working when login with guest account. 2. The status of switchable devices is incorrect when switch user account.
Fri, 30 Sep 2011 I got problem when I plug in the AC adapter to play games like: Mafia II, COD Black Ops, Colin McRae Dirt III. After few second on game image starts to play like 5 or 10 frame/seconds and then black screen. If I change to integrated GPU everything works ok only on discret VGA he has problems. I check that issue on 3D Marks (06 and 2011) and in that test everyting works ok.
Tue, 18 Oct 2011 Why my system can't enable INTEL "AES New Instructions(AES-NI)" on my Core i7 2630QM CPU?
Thu, 24 Nov 2011 How to turn on GPS and Light sensor?
Mon, 28 Nov 2011 As I change my account from “administrator” to “guest” in Windows 7, I normally see an error message related to Microsoft .NET Framework. Please refer to the figure shown below.
Tue, 29 Nov 2011 How can I extend C drive size?
Tue, 06 Dec 2011 The system will get BSOD, when I plug the HDMI cable to connect to some monitor.
Thu, 08 Dec 2011 Battlefield 3 is not playable in my laptop. Whenever I install the game, it shows an error that says "Nvidia driver needs to be updated".
Fri, 16 Dec 2011 I cannot install or execute some software (especially 2011 releases), some of them requires OpenGL 3.1 support.
Mon, 19 Dec 2011 When the table PC is under DC/Battery mode, the windows explorer’s lines/border will become blur (almost unseen). Note: This issue doesn’t apply during AC mode. Please refer to the figure below:
Wed, 07 Mar 2012 Hizzing sound/noise is audible on the external speakers/headphones when system is under AC mode. Note: This issue doesn't happen during Battery/DC mode.
Wed, 09 May 2012 The Arabic language doesn't show correctly in my enjoy 10 plus tablet.