Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine.

FX720

MSI recommends Windows® 7.

The product picture may differ from the actual product. Only for your reference.
The specifications may differ from areas. Please check with your local dealers. 

• Genuine Windows® 7 Home Premium
(MSI recommends upgrade to Genuine Windows® 7 Professional)
• The Latest 2nd Generation Intel® Core™ i5 Processor
• 17" TFT-LCD widescreen display
• High-end nVIDIA Geforce GT 520M 3D graphic card (with DDR3 1GB VRAM) provides great detail images quality
• THX TruStudio Pro provides excellent surround sound effect
• Latest & fastest data transfer technology USB 3.0

product comparison

Overview

 

 

 


Genuine Windows® 7 Home Premium
(MSI recommends upgrade to Genuine Windows® 7 Professional)

 

  

 











 

 

 

The First and Only Choice for the Best Performance

Exclusive GPU Boost Technology
Automatically Optimize for the Best Notebook Experience

● With GPU Boost technology you get great battery life and performance whether you’re watching a movie, surfing the web, or playing a 3D game.
● GPU Boost Technology is completely automatic – experience longer battery life AND amazing visuals without having to manually change settings.
● GPU Boost Technology is completely seamless – behind the scenes and with no interference to what you’re doing.  

  

 

 
 

 

Marvel at the Most Amazing Images Around

Dominate Next Generation DirectX11 Gaming

DirectX 11 GPU with Shader Model 5.0 support designed for ultra-high performance in the new API’s key graphics feature, GPU-accelerated tessellation.
 



With powerful tessellation, DirectX11 enhances 3D detail effects and makes images much more real!!



More enhanced 3D detail effects makes gaming images closer to real world!!

 

New Level of Sound Performance
 
THX TruStudio Pro to Provide Excellent Surround Sound Effect
THX TruStudio Pro is specially designed to bring the same great audio experience found in live performances, films, and recording studios— to the PC. THX TruStudio Pro provides the latest groundbreaking technologies that are products of years of collective experience and research by Creative and THX. Together, these technologies deliver the fullest audio experience for music, movies and games, while remaining true to the source and intention of the artists who created it.
 

 
 

Just One Touch to Enjoy Your Personal Theater

 

Exclusive Cinema Pro Technology

Cinema Pro Technology offers consumers the finest movie viewing experience. Just need to push the Cinema Pro button, the Windows Media Player will automatically open. The quality on screen will be more detailed; the richness in sound as well as THX TruStudio Pro surround sound effect will be activated, providing the finest sensory of the theaters.

 

 

F Series Checkered Flag Exterior with Scratch-proof Technology

The F series embodies MSI’s devotion to perfection and craftsmanship. The pure black 3D checkered flag exterior is an IMR coating that is resistant to scratches, wear and peeling paint.  F series with checkered flag exterior means you can take it with you wherever you go without worrying about accidental scratch marks. The exterior will always look as good as new to enhance your individual sense of style. 

 
  
 
         


 
Stylish and Fashion Design

Checkered Flag Exterior with Anti-fingerprint Coating
FR620 is evolved from the 2D pattern from the previous generation to the 3D sculpture design. You can not only “SEE” the 3D design of F Series but also “TOUCH” its special texture. Also, the advanced anti-fingerprint coating can effectively protect your notebook surface from fingerprint and oil stains. Stylish Checkered Flag Exterior with Anti-fingerprint coating allows you easily show off your different taste.
   
 

 

Multi-touch touchpad
The newly designed Multi-touch touchpad allows you to easily scroll, drag and resize or rotate pictures with your fingers in the standard typing position.

 

 
 

MSI Chiclet keyboard
The Stylish Chiclet Keyboard design reduces typing errors and increases comfort, In addition, the chiclet keyboard is designed to dampen key-press sounds. Whether typing or gaming, the chiclet keyboard means you no longer have to fret about disturbing those around you with keyboard clicks and clatter.

 


Enjoy Entertainment in Multiple Extremes


 

Built-in 720P HD Webcam
Genuine 720p high-definition (HD) video quality to 30fps (30 continuous images per second Allowing smooth, natural progression without jerkiness; ordinary webcams only offer 8fps). This guarantees truly clear and smooth video and picture quality and exceptional audio effects. In addition, the 16:9 HD wide-screen video display can be used with all kinds of social networking media, allowing optimum high-quality video communication and production of HD videos for the enjoyment of friends and family.


 

MSI Excludive Software Make Your Computer Smater!

Exclusive Eco Engine Power Management System
FX720 incorporates MSI’s exclusive ECO Engine power management system, allowing you to select your usage scenario. There are a total of five usage scenarios—gaming, movie viewing, presentations and text processing—each with fine-tuned presets for screen brightness and display sleep, system auto-sleep configuration, and processor performance. ECO Engine provides greater flexibility for battery usage, extending battery life and giving FX720 an extra edge in mobility and productivity, while offering you added convenience.

* Actual battery life will vary depending on usage patterns and configuration settings.
 
 


Excusive MSI S-Bar

MSI's exclusive S-Bar user-friendly design lets you control all system functions in a digital multimedia lifestyle with a simple click of the mouse, such as secondary programs, application software, power conservation tools, performance boosters, MSI's exclusive audio/video software, webcams, projector switches, wireless networks, volume settings, screen brightness, and standby status. All of these, among a variety of other functions, can be simply and easily accomplished to meet all functional demands of multimedia. 
 


Exclusive MSI EasyFace 2.0(Face Identification software) inside

With this Exclusive MSI EasyFace 2.0 software, you do not need to remember your different passwords anymore! After setting your face data, only show your face in front of your webcam, MSI notebook automatically help you to log-in your system, favor websites, and Window Live Messenger.
 


 

 

 

MSI Reminds You...
1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific specifications with your local dealers.
2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

MSI Reminds You...

  1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific Specification with your local dealers.
  2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

Specification

The Specification may change without notice. The actual products sold are different from areas. Please check the detailed Specification with your local dealers.
CPU 2nd Generation Intel® Core™ i3 / i5 Processor
OS Genuine Windows® 7 Home Premium<br />(MSI recommends upgrade to <font face="Arial"><a onmouseover="ShowToolTip()" onmouseout="HideToolTip()" href="javascript:ShowToolTip()">Genuine</a></font> Windows® 7 Professional)</font>
Chipset Intel® HM65
Memory DDR3 1066, Max: 8GB
LCD Size 17.3" HD TFT-LCD Display (LED Backlight)
Graphics nVIDIA Geforce GT 520M Graphic Card
Graphics VRAM DDR3 1GB
HDD (GB) 500G/640/750GB SATA
Optical Drive Super-Multi / Blu-Ray
Audio 4 Theater Class Speakers
Webcam HD Webcam
Card Reader XD/SDHC/SDXC/MMC/MS
LAN 10/100/1000
Wireless LAN 802.11 b/g/n
Bluetooth Optional
D-Sub (VGA) 1
HDMI 1
USB 2.0 port 2
USB 3.0 port 2
eSATA N/A
eSATA/USB Combo N/A
Mic-in/Headphone-out

1/1
Line-in N/A
Express Card N/A
Modem port N/A
Keyboard 103 keys
Sensor N/A
AC Adapter 65W
Battery 6 Cells
Power Management N/A
Dimension 418(L)x269.3(W)x39(H)mm
Weight (KG) 2.8

Awards

PChome 2011 Best - PC HOME
Date: 2011-07-12
Title: PChome 2011 Best
Comment: -
Media: PC HOME
Country: Taiwan

BIOS

!Special Note:

The BIOS files provided here are exclusive only for MSI-branded Notebook PCs and not compatible with any MSI Whitebook/Whitebrand barebones. MSI takes no responsibility for any damage caused by improper use or lack of technical expertise.

!Attention:

Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) a. To know about how to update BIOS under DOS mode, please click here.
    b. To know about how to update BIOS under windows 7, please click here. (Only for CR640 / CX640 / CX640MX / CX480)
 2) Please execute "flash.bat" file after unpack the compressed file for upgrade BIOS.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Description Enable RMPM for new nanya DRAM module.
 Version 1.0K
Type AMI BIOS Release Date 2011-07-06
Download 1754_bios_10k.zip File Size 1.57 MB
Note

Driver

Win7 32,Win7 64

!Special Note:

The Drivers provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

To enjoy MSI notebook technology, please install MSI System Control Manager or S-Bar to enable MSI exclusive hotkey function. MSI System Control Manager and S-Bar can be downloaded from Utility web page under Download menu. The utility for each notebook will vary between different models. Please install the utility dedicated for your notebook.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Realtek HD Audio
Description
Version 6.0.1.6267
Type Audio Release Date 2011-02-10
OS Win7 64, Win7 32
Download ad_alc269q_vb5_gr_6.0.1.6267_w700.zip File Size 106.6 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 32
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 64
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel Bluetooth + High Speed Adapter_N130/N1030
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-07-05
OS Win7 64
Download bt_intel centrino_highspeedadapter_1.0.78.20535_al00.zip File Size 149.07 MB
Intel Bluetooth + High Speed Adapter_N130/N1030
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-07-05
OS Win7 32
Download bt_intel centrino_highspeedadapter_1.0.78.20535_al00.zip File Size 149.07 MB
AzureWave Bluetooth_BT280
Description
Version 3.0.02.298
Type Bluetooth Release Date 2011-04-06
OS Win7 64
Download awbt280_3.0.02.298_w700.zip File Size 48.65 MB
AzureWave Bluetooth_BT280
Description
Version 3.0.02.298
Type Bluetooth Release Date 2011-04-06
OS Win7 32
Download awbt280_3.0.02.298_w700.zip File Size 48.65 MB
Realtek Card Reader
Description
Version 6.1.7600.10008
Type Card Reader Release Date 2011-02-11
OS Win7 32
Download cr_rts5139_6.1.7600.10008_al00.zip File Size 8.12 MB
Realtek Card Reader
Description
Version 6.1.7600.10008
Type Card Reader Release Date 2011-02-11
OS Win7 64
Download cr_rts5139_6.1.7600.10008_al00.zip File Size 8.12 MB
Nvidia GeForce GT 520M
Description
Version 8.17.12.6639
Type VGA Release Date 2011-01-19
OS Win7 32
Download nvga_gt520m_8.17.12.6639_w732.zip File Size 116.59 MB
Nvidia GeForce GT 520M
Description
Version 8.17.12.6639
Type VGA Release Date 2011-01-19
OS Win7 64
Download nvga_gt520m_8.17.12.6639_w764.zip File Size 154.68 MB
Mobile Intel® GMA HD
Description
Version 8.15.10.2253
Type VGA Release Date 2011-01-20
OS Win7 32
Download vga_gmahd_8.15.10.2253_7v32.zip File Size 55.12 MB
Mobile Intel® GMA HD
Description
Version 8.15.10.2253
Type VGA Release Date 2011-01-20
OS Win7 64
Download vga_gmahd_8.15.10.2253_7v64.zip File Size 58.91 MB
Realtek LAN
Description
Version 7.043.0321.2011
Type LAN Release Date 2011-02-10
OS Win7 64, Win7 32
Download lan_rtl8111e_vb_gr_7.043.0321.2011_w700.zip File Size 5.51 MB
Elantech Multi Touchpad
Description
Version 8.0.5.4
Type TouchPad Release Date 2012-05-03
OS Win7 64
Download mtp_etd_8.0.5.4_al00.zip File Size 60.64 MB
Elantech Multi Touchpad
Description
Version 8.0.5.4
Type TouchPad Release Date 2012-05-03
OS Win7 32
Download mtp_etd_8.0.5.4_al00.zip File Size 60.64 MB
Intel Wireless LAN _crane peak
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 14.3.0.6
Type Wireless LAN Release Date 2012-01-09
OS Win7 64
Download wl_cranepeak_widi_14.3.0.6_w700.zip File Size 286.8 MB
Intel Wireless LAN _crane peak
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 14.3.0.6
Type Wireless LAN Release Date 2012-01-09
OS Win7 32
Download wl_cranepeak_widi_14.3.0.6_w700.zip File Size 286.8 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 9.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 64
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
 Version 89.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 32
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 64
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 32
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 32
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 64
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-09-09
OS Win7 64
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
 Version
Type Camera Release Date 2010-06-24
OS Win7 32
Download File Size 0 MB
Beta_ NEC USB3.0 driver
Description
Version 2.1.28.0
Type USB 3.0 Release Date 2011-12-13
OS Win7 64, Win7 32
Download beta_usb.nec_2.1.28.0_al00.zip File Size 17.64 MB
NEC USB 3.0 driver
Description
Version 2.0.30.0
Type USB 3.0 Release Date 2011-02-10
OS Win7 64, Win7 32
Download usb_nec_2.0.30.0_w700.zip File Size 15.98 MB

Utility

Win7 32,Win7 64

!Special Note:

The Utilities provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Easy Viewer for Win64
Description Ver: 1.3.0.9
 Version 1.3.0.9
Type Utility Release Date 2011-01-18
OS Win7 64
Download easyview_764_1309_nb.zip File Size 20.42 MB
Note
S-Bar II
Description S-Bar II
 Version 20.011.08123
Type Utility Release Date 2011-09-05
OS Win7 64, Win7 32
Download sbar20_20011_08123.zip File Size 4.91 MB
Note Please take note that before installing S-Bar 2.0, Microsoft.NET Framework 4 should be installed first.  You may download it directly from the Microsoft Official website.
Easy Viewer
Description Photo Browser
 Version 1.3.0.9
Type Utility Release Date 2011-01-14
OS Win7 64, Win7 32
Download easyview_732_nb.zip File Size 20.36 MB
Note
Cinema Pro II
Description Cinema Player
 Version 1.0.0.9
Type Utility Release Date 2011-01-03
OS Win7 64, Win7 32
Download CinemaPro2_7_nb.zip File Size 2.69 MB
Note
iCharger
Description iPad Charger
 Version 1.0.104
Type Utility Release Date 2010-10-11
OS Win7 64, Win7 32
Download icharger_nb.zip File Size 0.52 MB
Note
THX EQ for W7 32/64Bit
Description THX EQ Management Utility
 Version 1.00.0.10
Type Utility Release Date 2010-10-11
OS Win7 64, Win7 32
Download thx_eq_w7_nb.zip File Size 2.99 MB
Note
THX for W7 32/64Bit
Description THX Sound Utility
 Version 1.02.07
Type Utility Release Date 2010-07-27
OS Win7 64, Win7 32
Download thx_w7_nb.zip File Size 11.46 MB
Note
Simple Camera Application (Win7 32/64)
Description Webcam Application
Version 1.0.909.0801
Type Utility Release Date 2010-06-10
OS Win7 64, Win7 32
Download simcam_v7_nb.zip File Size 0.76 MB
Note

Manual

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.

Asia

Arabic

2.89 MB

Hebrew

2.87 MB

Indonesian

2.73 MB

Japanese

3.03 MB

Korean

2.85 MB

Persian

2.9 MB

Simplified Chinese

3.28 MB

Thai

2.87 MB

Traditional Chinese

3.3 MB

Eastern Europe

Bosnian

0.48 MB

Bulgarian

0.52 MB

Croatian

0.47 MB

Czech

2.85 MB

Hungarian

2.88 MB

Multi-Language

0.94 MB

Polish

2.87 MB

Romanian

0.46 MB

Russian

3.01 MB

Serbian

0.48 MB

Slovak

0.49 MB

Slovenian

0.46 MB

Turkish

2.96 MB

Ukrainian

2.97 MB

Global / America

English

2.94 MB

Portuguese Brazil

2.76 MB

Western Europe

Danish

0.44 MB

Dutch

0.41 MB

Finnish

0.41 MB

French

3.03 MB

German

2.91 MB

Italian

2.81 MB

Portuguese

2.74 MB

Spanish

2.76 MB

Swedish

0.41 MB

Firmware

!Special Note:

The DEVICE FIRMWARES contained here are exclusively for MSI product only. MSI assumes no responsibility for any damages resulting from improper use or lack of technical expertise.

!Attention:

Users who download EC from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the EC update. To avoid EC update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) To know about how to update EC Firmware under DOS mode, please click here.
2) Please execute "ecall.bat" file after unpack the compressed file for upgrade EC Firmware.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
NB DVD Firmware
Description for DVD GT40N only.
 Version SL02
Type Firmware Release Date 2011-03-30
OS
Download 16y1_ec_sl02.zip File Size 1.01 MB
Note
Description 1. 1754EMS1.409 can only support E1754IMS.10F or later BIOS version. Otherwise TSST/TS-LB23A ODD may auto eject in DOS mode.
2. Fix the issue that TAT tool get Intel I3 CPU temperature different from EC read through PECI.
File name: 1754EMS1.409.rar
 Version 4.09
Type Firmware Release Date 2011-07-06
OS
Download 1754_409.zip File Size 0.06 MB
Note

Quick Guide

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Version Language File Size Download Release Date
Multi-Language 14.93 MB 1753_gu.zip 2011-04-14

FAQ

Release Date Title
Tue, 18 Oct 2011 What is the maximum memory size that can be upgraded on my Sandy Bridge CPU laptop?
Thu, 06 Oct 2011 Webcam cannot be detected by system with BIOS version 10A.
Mon, 08 Aug 2011 Where can I download a free copy of the PC game bundled with the laptop?
Tue, 19 Apr 2011 When I playing QQ game: mah-jongg , the background music becomes choppy.
Wed, 13 Apr 2011 How do I know INTEL HM65, HM67 chipset of my msi laptop is B3 stepping version?
Tue, 10 Feb 2009 How to install Windows XP when AHCI is enabled?
Fri, 03 Dec 2010 The graphic (nVIDIA GeForce GTX 425M) gets a poor performance as the score of 3D Mark06 is only 3164.
Fri, 03 Dec 2010 Can’t transfer (upload/download) larger files over a Gigabit Network. The file transfer is interrupted suddenly while in progress because of lost connection and then the LAN device disappeared in device manager.
Fri, 03 Dec 2010 The wireless function key Fn+F8 is malfunction when sets the IGD VGA under BIOS menu.
Wed, 05 Jan 2011 If you connect a bootable e-sata disk to the GT740 it automatically tries to boot from it. When you try to change the boot order in the bios, you can only select the e-sata disk. The internal HDD has disappeared.
Thu, 13 Jan 2011 After active the Camera device, the device is normal on device manger, but there is no display/black screen in dialogue of camera program.
Mon, 24 Jan 2011 When I install 2 memory modules which are different CL value from each other, I can’t boot my NB normally. For example, Dimm1 =>Trancend DDR2, CL5 Dimm2 =>Trancend DDR2, CL6
Fri, 25 Mar 2005 How to identify EC (Embedded Controller) firmware version?
Mon, 06 Nov 2006 CPU cannot run at full speed under Windows environment. However, the BIOS shows the correct specification.
Fri, 17 Nov 2006 Whenever I press Ctrl+E, PowerDVD will start.
Tue, 13 Feb 2007 After install device drivers from MSI Vista driver CD, you may be prompted to activate Windows Vista on a computer on which Windows Vista activation was not previously required.
Thu, 15 Mar 2007 When I use MSN Messenger or Skype, my picture looks fine to me, but I would prefer to use the webcam with a standalone software.
Tue, 06 Nov 2007 The problem is that after you log in and create a user account, if you shut the computer down, you see the screen 'Windows is configuration updates….'. However, the notebook is not connected to the internet, so no updates have been downloaded. The notebook freezes on this screen for about 5 minutes and then it shuts down. Once it shuts down and you start it up again, you will again see the Windows is 'Configuration updates….', the screen lasts between 5-10 minutes and then it loads Windows. No matter how many times you reboot, you always see this message.
Wed, 02 Jul 2008 My notebook cannot run 3DMark06 and PCMark05 properly?
Thu, 30 Oct 2008 [Fn] Key instruction
Wed, 05 Nov 2008 The power light keeps blinking in amber state and unable to charge.
Wed, 05 Nov 2008 Where can I find the active key for Norton antivirus?
Wed, 14 Jan 2009 Why is it that Windows 32-bit operating system can only detect 3GB of memory in spite of 4GB memory installtion.
Tue, 24 Mar 2009 Why is it that my hdd doesn't show its exact capacity in "My Computer"? In addition, when you add them up, it will not reach its capacity either.
Thu, 30 Apr 2009 I’ve tried to flash BIOS but there is an error message: “ERROR: BIOS has no flash information available”.
Tue, 08 Dec 2009 After letting the machine sit idle for 10 or more minutes, you may notice that the task-bar does not pop up when moving the mouse to the bottom of the screen, or the start menu does not appear when using the windows key. After approximately 30 seconds, Windows will return to normal operation. The scenario happens in Windows 7 with following settings: Task-bar set to auto-hide, Turn off the display power option is set to 1 minute, Put the computer to sleep power option is set to never, No open windows on the desktop.
Tue, 22 Dec 2009 Some function keys and keyboard shortcut keys can not work correctly. You may find that when pressing function key, its function will be triggered twice. For example, the audio sound is still unmute when you try to mute audio sound by pressing combination of Fn key and F9 key. (The way to disable audio sound varies from different NB models. To know further information, please refer to user manual that dedicated to your NB)
Mon, 28 Dec 2009 Why can't I run 3D Mark Vantage on my laptop?
Tue, 16 Mar 2010 My notebook has preload hard disk image. When my system hard disk encounters non-recoverable problems, how can I perform the F3 System Recovery Function?(Windows 7)
Fri, 19 Mar 2010 How to make a bootable flash disk and to flash BIOS?
Tue, 13 Jul 2010 I get an error stating that "Microsoft Teredo Tunneling Adapter" is not working properly and "This device cannot start. (Code 10)".
Tue, 13 Jul 2010 In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box.
Fri, 16 Jul 2010 I have a Bluetooth headset, I can pair the headset with the built-in Bluetooth, but I am unable to actually connect to it as a sound input/output source, either in the Audio properties or the VOIP phone options. The built-in Realtek audio is the only audio device shown.
Tue, 24 Aug 2010 I am sure that I have already saved the settings I want for my CrazyTalk utility. But, whenever I go into standby or hibernate mode, the setting will be set back to default afterwards.
Tue, 24 Aug 2010 The monitor displays limited colors when playing 1080P HD video using Windows Media Player.
Tue, 02 Nov 2010 After leaving the system connected into the internet for about 30 minutes or more (not sure if it performs auto windows update), then after my next system restart, I experience continuous BSOD until I cannot enter OS anymore. I tried the “Last Known Good Configuration” , “Safe Mode” and “System Restore to an early point in time” – but nothing happens. I also do not want to perform F3 recovery since I haven’t back up my files yet. Note: for Hong Kong version Win7 HDD image
Wed, 26 Jan 2011 When I use Sentelic touchpad, the horizontal scrolling function is missing while using certain programs, such as firefox and excel 2000.
Wed, 26 Jan 2011 A 3Dboost error message jumped out after I created a new user account.
Thu, 17 Feb 2011 The system cannot detect my external USB camera.
Fri, 18 Feb 2011 How do I enable and disable G-sensor?
Wed, 02 Mar 2011 Immediately after you log on to Windows 7, you will see the following Windows Activation window: Windows is not genuine Your computer might not be running a counterfeit copy of Windows. 0x80070005 You may also notice the following symptoms: The computer desktop background is black, and you receive the following error message on the bottom right corner of the screen: “This copy of Windows is not genuine” You receive the following error message when you view the System Properties: (Control Panel / System and Security / System) “You must activate today. Activate Windows now” If you try to use slmgr.vbs /dlv to view the licensing status, you receive the following message: Error: 0x80070005 Access denied: the requested action requires elevated privileges Note: This error message may also occur when a command that is being executed requires an elevated command prompt and is unrelated to the issue discussed here.
Wed, 09 Mar 2011 With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working?
Fri, 11 Mar 2011 I cannot run benchmark utilities on my laptop and it pops up a message saying that my laptop does not support DirectX 11.
Fri, 11 Mar 2011 What kind of adaptor is used to connect S/PDIF-Out?
Mon, 14 Mar 2011 How to check THX version and know THX EQ is installed?
Mon, 14 Mar 2011 I can’t play Blu-ray disc using COREL WinDVD 8, there’s a pop-ups message saying "The AACS key has expired.”
Mon, 14 Mar 2011 When we do the display switching by pressing Fn+F2 with external display connected, CinemaPro would stop working, and the system would jump up an error message as below picture.
Mon, 14 Mar 2011 Why the battery can't be charged?
Mon, 14 Mar 2011 Why does the Norton backup online image on the lower right corner of desktop disappear after I removed the system information from Norton Online backup? It cannot be found in Add/Remove programs list either.
Thu, 24 Mar 2011 What is the maximum resolution supported over HDMI?
Tue, 29 Mar 2011 The screen is lagging randomly while playing a video file which is stored in the internal hard drive.
Tue, 29 Mar 2011 After running Windows update, Windows OS becomes piracy and asks me to activate now. How can I fix it?
Tue, 29 Mar 2011 If SD card is inserted, the system will hang up in Windows 7 boot logo occasionally during Windows 7 OS loading.
Tue, 29 Mar 2011 The display shows a delay for popping up the menus, Starter menu, Run menu, etc. under Windows XP.
Thu, 31 Mar 2011 I am running Windows 7 Ultimate on my GE620, but why I can’t use Windows XP Mode on it.
Thu, 31 Mar 2011 CR400 is showing 3GB instead of 4GB in Memtest86.
Thu, 31 Mar 2011 The touchpad is not sensitive enough or need to pressure harder to move the mouse.
Fri, 01 Apr 2011 When playing Blu-Ray titled movies released in 2010 such as Avatar, system cannot play using WinDVD8. Most of the time system will confirm user that software needed to be updated to play the movie or sometimes will play blank screen.
Wed, 06 Apr 2011 Is U270 UMA graphic memory 512MB?
Wed, 06 Apr 2011 What is CR650 UMA graphic shared memory size?
Tue, 12 Apr 2011 Even if I set the graphics mode to dedicated graphics, how come that the benchmark score remains around 800 whenever I run 3D Mark06.
Mon, 18 Apr 2011 On battery in IDLE state PowerNow technology downgrade CPU frequency form 1.6GHz to 800MHz. After turn on some programs like ORTHOS, PowerNow technology should raise CPU frequency from 800MHz to 1.6GHz. On this situations we have still 800MHz.
Fri, 27 May 2011 Benchmark softwares such as 3DMark06 cannot show ATI graphic but only Intel graphic in the system information.
Mon, 30 May 2011 There is no system information shown in ATI Catalyst Control Center.
Wed, 01 Jun 2011 There’s a visible “circular bright figure” can be seen upon OS boot up; restarting the system cannot solve the problem.
Fri, 03 Jun 2011 Does I-charger application have to work on particular USB port? When IPAD is connected, is there any display to show the charge status?
Fri, 03 Jun 2011 Will Easyface work after resume from ScreeSaver? Or it only works on Window login?
Wed, 06 Jul 2011 How can I update software tool TimeStamp?
Fri, 08 Jul 2011 When I try to power on my laptop, I can only see below information on screen and cannot enter BIOS Setup Utility either. Reboot and Select proper Boot device Or Insert Boot Media in selected Boot device and press a key.
Wed, 10 Aug 2011 How can I be able to activate the wifi / webcam / Bluetooth devices?
Wed, 10 Aug 2011 Why can’t I be able to use nor even select the web cam/camera (front and back) using MSI CamAP?
Wed, 31 Aug 2011 How to perform "SYSTEM RECOVERY" in my MSI WinPad 110W?
Fri, 02 Sep 2011 When a eSATA HDD is connected then turn on NB, the NB cannot boot from internal HDD. It can only select E-SATA HDD…
Fri, 02 Sep 2011 How can I solve following problems when using different user accounts? 1. S-Bar is not working when login with guest account. 2. The status of switchable devices is incorrect when switch user account.
Fri, 30 Sep 2011 I got problem when I plug in the AC adapter to play games like: Mafia II, COD Black Ops, Colin McRae Dirt III. After few second on game image starts to play like 5 or 10 frame/seconds and then black screen. If I change to integrated GPU everything works ok only on discret VGA he has problems. I check that issue on 3D Marks (06 and 2011) and in that test everyting works ok.
Tue, 18 Oct 2011 Why my system can't enable INTEL "AES New Instructions(AES-NI)" on my Core i7 2630QM CPU?
Thu, 24 Nov 2011 How to turn on GPS and Light sensor?
Mon, 28 Nov 2011 As I change my account from “administrator” to “guest” in Windows 7, I normally see an error message related to Microsoft .NET Framework. Please refer to the figure shown below.
Tue, 29 Nov 2011 How can I extend C drive size?
Tue, 06 Dec 2011 The system will get BSOD, when I plug the HDMI cable to connect to some monitor.
Thu, 08 Dec 2011 Battlefield 3 is not playable in my laptop. Whenever I install the game, it shows an error that says "Nvidia driver needs to be updated".
Fri, 16 Dec 2011 I cannot install or execute some software (especially 2011 releases), some of them requires OpenGL 3.1 support.
Mon, 19 Dec 2011 When the table PC is under DC/Battery mode, the windows explorer’s lines/border will become blur (almost unseen). Note: This issue doesn’t apply during AC mode. Please refer to the figure below:
Wed, 07 Mar 2012 Hizzing sound/noise is audible on the external speakers/headphones when system is under AC mode. Note: This issue doesn't happen during Battery/DC mode.
Wed, 09 May 2012 The Arabic language doesn't show correctly in my enjoy 10 plus tablet.