Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine.

GE620DX

MSI recommends Windows® 7.

Overview

 





Genuine Windows® 7 Home Premium

 
 

Marvel at the Most Amazing Images Around

NVIDIA GeForce® GT555M/ GT635M Discrete Graphics Card with DDR3 2.0GB*

NVIDIA® GeForce® GT555M/ GT635M GPUs give your games an adrenaline shot with the premium performance and great detail images quality thanks to latest DirectX11 effects.GeForce GT555M/ GT635M arms you with the latest industry-leading technologies including eye-popping NVIDIA 3D Vision, dynamic PhysX effects, high performance NVIDIA Verde drivers, and more.

Dominate Next Generation DirectX11 Gaming

DirectX 11 GPU with Shader Model 5.0 is designed for ultra high performance and real-to-life image details in the new API’s key graphics feature, GPU-accelerated tessellation.

 

 Performance on 3DMark Vantage and Games

 

 

 The GE620DX Plays High Resolution Games Smoothly

 
Generally speaking, you need a minimum of 30fps (frame per second) to ensure smooth gaming. Our tests show that the GE620DX performs far beyond this standard.  As shown below, the GE620DX plays all of the latest games in high resolution without even the slightest hiccup.
 

GPU Boost with NVIDIA Optimus Technology 

Automatically Optimize for the Best Notebook Experience

● With NVIDIA® Optimus™ technology you get great battery life and performance whether you’re watching a movie, surfing the web, or playing a 3D game.
● Optimus technology is completely automatic – experience longer battery life AND amazing visuals without having to manually change settings.
● Optimus technology is completely seamless –behind the scenes and with no interference to what you’re doing.

 
 


Just One Touch to Enjoy Your Personal Theater

Exclusive Cinema Pro Technology

Cinema Pro Technology offers consumers the finest movie viewing experience. Just need to push the Cinema Pro button, the Windows Media Player will automatically open. The quality on screen will be more detailed, the richness in sound as well as THX TruStudio Pro surround sound effect will be activated, providing the finest sensory of the theaters.

 
 

THX TruStudio Pro Provides Excellent Surround Sound Effect

THX TruStudio Pro is specially designed to bring the same great audio experience found in live performances, films, and recording studios— to the PC. THX TruStudio Pro provides the latest groundbreaking technologies that are products of years of collective experience and research by Creative and THX. Together, these technologies deliver the fullest audio experience for music, movies and games, while remaining true to the source and intention of the artists who created it.

Sleek Hair-line Treatment

The stylish feel of the housing transforms the GE620DX into a dream machine for the style-conscious, thrill-seeking gamer.

Rich Multimedia Entertainment

   

MSI Reminds You...

  1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific Specification with your local dealers.
  2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

Specification

The Specification may change without notice. The actual products sold are different from areas. Please check the detailed Specification with your local dealers.
CPU Intel® Core™ i7-2630QM Processor (6M Cache, 2.00 GHz)
OS  
 Genuine Windows® 7 Home Premium
 
 
Chipset Intel® HM65
Memory DDR3 1066/1333 MHz
LCD Size 15.6" Full HD (1920x1080) or HD (1366x768) LED backlight
Graphics Nvidia GeForce GT555M/ GT635M
Graphics VRAM DDR3 2GB
HDD (GB) 500GB / 640GB / 750GB
Optical Drive Blu-ray / DVD Super Multi
Audio 7.1
Webcam HD type (30fps@720p)
Card Reader SD(XC/HC)/MMC/MS(PRO)/xD
LAN 10/100/1000
Wireless LAN 802.11 b/g/n (Intel or Atheros)
Bluetooth Bluetooth v2.1 + EDR
D-Sub (VGA) 1
HDMI 1 (v1.4)
USB 2.0 port 1
USB 3.0 port 2
eSATA N/A
eSATA/USB Combo N/A
Mic-in/Headphone-out 1/1
Line-in N/A
Express Card N/A
Modem port N/A
Keyboard 103keys
Sensor N/A
AC Adapter 120W (i7) 90W (i5)
Battery 6 cells
Power Management N/A
Dimension 383 x 249.5 x 37.6~32.3mm
Weight (KG) 2.4

News

Awards

Top 4 product - Al Khaleej
Date: 2012-05-07
Title: Top 4 product
Comment: -
Media: Al Khaleej
Country: United Arab Emirates

BIOS

!Special Note:

The BIOS files provided here are exclusive only for MSI-branded Notebook PCs and not compatible with any MSI Whitebook/Whitebrand barebones. MSI takes no responsibility for any damage caused by improper use or lack of technical expertise.

!Attention:

Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) a. To know about how to update BIOS under DOS mode, please click here.
    b. To know about how to update BIOS under windows 7, please click here. (Only for CR640 / CX640 / CX640MX / CX480)
2) Please execute "flash.bat" file after unpack the compressed file for upgrade BIOS.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Description Update INTEL VBIOS for new panel requirement.
Version 10P
Type AMI BIOS Release Date 2011-11-02
Download 16G5_10P.zip File Size 1.79 MB
Note For Nvidia GT555M / GT540M Graphic
Description Update INTEL VBIOS for new panel requirement.
Version 30P
Type AMI BIOS Release Date 2011-03-22
Download 16G5_30P.zip File Size 1.79 MB
Note For Nvidia GT635M Graphic

Driver

Win7 32,Win7 64

!Special Note:

The Drivers provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

To enjoy MSI notebook technology, please install MSI System Control Manager or S-Bar to enable MSI exclusive hotkey function. MSI System Control Manager and S-Bar can be downloaded from Utility web page under Download menu. The utility for each notebook will vary between different models. Please install the utility dedicated for your notebook.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Realtek HD Audio
Description
Version 6.0.1.6324
Type Audio Release Date 2011-08-15
OS Win7 64, Win7 32
Download ad_alc892_gr_6.0.1.6324_al00.zip File Size 107.96 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 32
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 64
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel Bluetooth_High Speed Virtual ladapter_N130/N1030
Description
Version 14.1.1.3
Type Bluetooth Release Date 2011-07-05
OS Win7 64
Download bt_intel centrino_highspeedvirtualadapter_14.1.1.3_w700.zip File Size 14.34 MB
Intel Bluetooth_High Speed Virtual Adapter_N130/N1030
Description
Version 14.1.1.3
Type Bluetooth Release Date 2011-07-05
OS Win7 32
Download bt_intel centrino_highspeedvirtualadapter_14.1.1.3_w700.zip File Size 14.34 MB
Intel Bluetooth + High Speed Adapter_N130/N1030
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-07-05
OS Win7 64
Download bt_intel centrino_highspeedadapter_1.0.78.20535_al00.zip File Size 149.07 MB
Intel Bluetooth + High Speed Adapter_N130/N1030
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-07-05
OS Win7 32
Download bt_intel centrino_highspeedadapter_1.0.78.20535_al00.zip File Size 149.07 MB
Realtek Card Reader
Description
Version 6.1.7600.10010
Type Card Reader Release Date 2012-01-10
OS Win7 64, Win7 32
Download cr_rts5139_6.1.7600.10010_al00.zip File Size 8.08 MB
Nvidia GeForce GT 555M / GT 635M
Description
Version 8.17.12.8598
Type VGA Release Date 2011-12-28
OS Win7 32
Download ge620dx_gt555mgt635m_8.17.12.8598_w732.zip File Size 159.68 MB
Nvidia GeForce GT 555M / GT 635M
Description
Version 8.17.12.8598
Type VGA Release Date 2011-12-28
OS Win7 64
Download ge620dx_gt555mgt635m_8.17.12.8598_w764.zip File Size 207.11 MB
Intel HD Graphics Family_Intel Sandy Bridge
Description
Version 8.15.10.2372
Type VGA Release Date 2011-08-10
OS Win7 32
Download ge620dx_isb_8.15.10.2372_w732.zip File Size 57.37 MB
Intel HD Graphics Family_Intel Sandy Bridge
Description
Version 8.15.10.2372
Type VGA Release Date 2011-08-10
OS Win7 64
Download ge620dx_isb_8.15.10.2372_w764.zip File Size 63.15 MB
Realtek LAN
Description
Version 7.043.0321.2011
Type LAN Release Date 2011-02-10
OS Win7 64, Win7 32
Download lan_rtl8111e_vb_gr_7.043.0321.2011_w700.zip File Size 5.51 MB
Sentelic Touchpad
Description
Version 8.5.6.4
Type TouchPad Release Date 2012-03-30
OS Win7 64
Download mtp_stl_8.5.6.4_al00.zip File Size 29.79 MB
Sentelic Touchpad
Description
Version 8.5.6.4
Type TouchPad Release Date 2012-03-30
OS Win7 32
Download mtp_stl_8.5.6.4_al00.zip File Size 29.79 MB
Intel Wireless LAN _crane peak
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 14.3.0.6
Type Wireless LAN Release Date 2012-01-09
OS Win7 64
Download wl_cranepeak_widi_14.3.0.6_w700.zip File Size 286.8 MB
Intel Wireless LAN _crane peak
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 14.3.0.6
Type Wireless LAN Release Date 2012-01-09
OS Win7 32
Download wl_cranepeak_widi_14.3.0.6_w700.zip File Size 286.8 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 9.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 64
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 89.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 32
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 64
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 32
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 32
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 64
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Camera
Description This device uses the native driver bundled in operating system.
Version
Type Camera Release Date 2010-06-01
OS Win7 64
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
Version
Type Camera Release Date 2010-06-24
OS Win7 32
Download File Size 0 MB
Beta_ NEC USB3.0 driver
Description
Version 2.1.28.0
Type USB 3.0 Release Date 2011-12-13
OS Win7 64, Win7 32
Download beta_usb.nec_2.1.28.0_al00.zip File Size 17.64 MB
NEC USB 3.0 driver
Description
Version 2.1.16.0
Type USB 3.0 Release Date 2011-06-08
OS Win7 64, Win7 32
Download usb_nec_2.1.16.0_w700.zip File Size 15.6 MB

Utility

Win7 32,Win7 64

!Special Note:

The Utilities provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Intel Turbo monitor(20820)
Description Intel Turbo monitor
Version 2.0.82.0
Type Utility Release Date 2011-08-02
OS Win7 64, Win7 32
Download turbo_monitor_20820.zip File Size 58.31 MB
Note
S-bar 2.0(20.011.06241)
Description S-bar 2.0(20.011.06241)
Version 20.011.06241
Type Utility Release Date 2011-06-14
OS Win7 64, Win7 32
Download sbar20_20011_06241.zip File Size 4.91 MB
Note Please take note that before installing S-Bar 2.0, Microsoft.NET Framework 4 should be installed first. You may download it directly from the Microsoft Official website.
Easy Viewer(w7 64,1309)
Description
Version 1.3.0.9
Type Utility Release Date 2011-03-29
OS Win7 64
Download easyview2d_nb_w7_64_1309.zip File Size 20.42 MB
Note
Easy Viewer(w7 32,1309)
Description Webcam Utility
Version 1.3.0.9
Type Utility Release Date 2011-03-29
OS Win7 32
Download easyview2d_nb_w7_32_1309.zip File Size 20.36 MB
Note
Battery Caliration(W7 32/64,1.0.1012.0301)
Description
Version 1.0.1012.0301
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download batterycalibration_nb_w7_3264_0301.zip File Size 1.69 MB
Note
THX Speaker EQ(W7 32/64,1.00.22)
Description
Version 1.00.22
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download thx_eq_nb_w7_3264_10022.zip File Size 3.13 MB
Note
THX TruStudio Pro(W7 32/64,1.02.11)
Description
Version 1.02.11
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download thx_pro_nb_w7_3264_10211.zip File Size 11.46 MB
Note
iCharger (W7 32/64,1.0.104)
Description iPad Charger
Version 1.0.104
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download ichagrer_nb_w7_3264_10104.zip File Size 0.52 MB
Note
Cinema Pro II (W7 32/64,1.0.0.10)
Description Cinema Player
Version 1.0.0.10
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download cinema_pro2_nb_w7_3264_10010.zip File Size 2.69 MB
Note
MSI Easy Face 2.0 (W7 32/64,2.0.0.25)
Description Webcam Tool
Version 2.0.0.25
Type Utility Release Date 2011-03-22
OS Win7 64, Win7 32
Download easyface2_nb_w7_3264_20025.zip File Size 59.97 MB
Note
S-Bar II
Description S-Bar II
Version 20.011.08123
Type Utility Release Date 2011-09-05
OS Win7 64, Win7 32
Download sbar20_20011_08123.zip File Size 4.91 MB
Note Please take note that before installing S-Bar 2.0, Microsoft.NET Framework 4 should be installed first.  You may download it directly from the Microsoft Official website.

Manual

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.

Asia

Eastern Europe

Global / America

Western Europe

Firmware

!Special Note:

The DEVICE FIRMWARES contained here are exclusively for MSI product only. MSI assumes no responsibility for any damages resulting from improper use or lack of technical expertise.

!Attention:

Users who download EC from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the EC update. To avoid EC update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) To know about how to update EC Firmware under DOS mode, please click here.
2) Please execute "ecall.bat" file after unpack the compressed file for upgrade EC Firmware.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
NB EC Firmware
Description Improve "Call of duty 7" game performance under AC mode.
Version 4.16
Type Firmware Release Date 2011-09-30
OS
Download 16G5_416.zip File Size 0.06 MB
Note

Quick Guide

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Version Language File Size Download Release Date
Multi-Language 14.25 MB 16g5_gu.zip 2011-04-14

FAQ

Release Date Title
Tue, 10 Feb 2009 How to install Windows XP when AHCI is enabled?
Fri, 03 Dec 2010 The graphic (nVIDIA GeForce GTX 425M) gets a poor performance as the score of 3D Mark06 is only 3164.
Fri, 03 Dec 2010 Can’t transfer (upload/download) larger files over a Gigabit Network. The file transfer is interrupted suddenly while in progress because of lost connection and then the LAN device disappeared in device manager.
Fri, 03 Dec 2010 The wireless function key Fn+F8 is malfunction when sets the IGD VGA under BIOS menu.
Wed, 05 Jan 2011 If you connect a bootable e-sata disk to the GT740 it automatically tries to boot from it. When you try to change the boot order in the bios, you can only select the e-sata disk. The internal HDD has disappeared.
Thu, 13 Jan 2011 After active the Camera device, the device is normal on device manger, but there is no display/black screen in dialogue of camera program.
Mon, 24 Jan 2011 When I install 2 memory modules which are different CL value from each other, I can’t boot my NB normally. For example, Dimm1 =>Trancend DDR2, CL5 Dimm2 =>Trancend DDR2, CL6
Fri, 25 Mar 2005 How to identify EC (Embedded Controller) firmware version?
Mon, 06 Nov 2006 CPU cannot run at full speed under Windows environment. However, the BIOS shows the correct specification.
Fri, 17 Nov 2006 Whenever I press Ctrl+E, PowerDVD will start.
Tue, 13 Feb 2007 After install device drivers from MSI Vista driver CD, you may be prompted to activate Windows Vista on a computer on which Windows Vista activation was not previously required.
Thu, 15 Mar 2007 When I use MSN Messenger or Skype, my picture looks fine to me, but I would prefer to use the webcam with a standalone software.
Tue, 06 Nov 2007 The problem is that after you log in and create a user account, if you shut the computer down, you see the screen 'Windows is configuration updates….'. However, the notebook is not connected to the internet, so no updates have been downloaded. The notebook freezes on this screen for about 5 minutes and then it shuts down. Once it shuts down and you start it up again, you will again see the Windows is 'Configuration updates….', the screen lasts between 5-10 minutes and then it loads Windows. No matter how many times you reboot, you always see this message.
Wed, 02 Jul 2008 My notebook cannot run 3DMark06 and PCMark05 properly?
Thu, 30 Oct 2008 [Fn] Key instruction
Wed, 05 Nov 2008 The power light keeps blinking in amber state and unable to charge.
Wed, 05 Nov 2008 Where can I find the active key for Norton antivirus?
Wed, 14 Jan 2009 Why is it that Windows 32-bit operating system can only detect 3GB of memory in spite of 4GB memory installtion.
Tue, 24 Mar 2009 Why is it that my hdd doesn't show its exact capacity in "My Computer"? In addition, when you add them up, it will not reach its capacity either.
Thu, 30 Apr 2009 I’ve tried to flash BIOS but there is an error message: “ERROR: BIOS has no flash information available”.
Tue, 08 Dec 2009 After letting the machine sit idle for 10 or more minutes, you may notice that the task-bar does not pop up when moving the mouse to the bottom of the screen, or the start menu does not appear when using the windows key. After approximately 30 seconds, Windows will return to normal operation. The scenario happens in Windows 7 with following settings: Task-bar set to auto-hide, Turn off the display power option is set to 1 minute, Put the computer to sleep power option is set to never, No open windows on the desktop.
Tue, 22 Dec 2009 Some function keys and keyboard shortcut keys can not work correctly. You may find that when pressing function key, its function will be triggered twice. For example, the audio sound is still unmute when you try to mute audio sound by pressing combination of Fn key and F9 key. (The way to disable audio sound varies from different NB models. To know further information, please refer to user manual that dedicated to your NB)
Mon, 28 Dec 2009 Why can't I run 3D Mark Vantage on my laptop?
Tue, 16 Mar 2010 My notebook has preload hard disk image. When my system hard disk encounters non-recoverable problems, how can I perform the F3 System Recovery Function?(Windows 7)
Fri, 19 Mar 2010 How to make a bootable flash disk and to flash BIOS?
Tue, 13 Jul 2010 I get an error stating that "Microsoft Teredo Tunneling Adapter" is not working properly and "This device cannot start. (Code 10)".
Tue, 13 Jul 2010 In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box.
Fri, 16 Jul 2010 I have a Bluetooth headset, I can pair the headset with the built-in Bluetooth, but I am unable to actually connect to it as a sound input/output source, either in the Audio properties or the VOIP phone options. The built-in Realtek audio is the only audio device shown.
Tue, 24 Aug 2010 I am sure that I have already saved the settings I want for my CrazyTalk utility. But, whenever I go into standby or hibernate mode, the setting will be set back to default afterwards.
Tue, 24 Aug 2010 The monitor displays limited colors when playing 1080P HD video using Windows Media Player.
Tue, 02 Nov 2010 After leaving the system connected into the internet for about 30 minutes or more (not sure if it performs auto windows update), then after my next system restart, I experience continuous BSOD until I cannot enter OS anymore. I tried the “Last Known Good Configuration” , “Safe Mode” and “System Restore to an early point in time” – but nothing happens. I also do not want to perform F3 recovery since I haven’t back up my files yet. Note: for Hong Kong version Win7 HDD image
Wed, 26 Jan 2011 When I use Sentelic touchpad, the horizontal scrolling function is missing while using certain programs, such as firefox and excel 2000.
Wed, 26 Jan 2011 A 3Dboost error message jumped out after I created a new user account.
Thu, 17 Feb 2011 The system cannot detect my external USB camera.
Fri, 18 Feb 2011 How do I enable and disable G-sensor?
Wed, 02 Mar 2011 Immediately after you log on to Windows 7, you will see the following Windows Activation window: Windows is not genuine Your computer might not be running a counterfeit copy of Windows. 0x80070005 You may also notice the following symptoms: The computer desktop background is black, and you receive the following error message on the bottom right corner of the screen: “This copy of Windows is not genuine” You receive the following error message when you view the System Properties: (Control Panel / System and Security / System) “You must activate today. Activate Windows now” If you try to use slmgr.vbs /dlv to view the licensing status, you receive the following message: Error: 0x80070005 Access denied: the requested action requires elevated privileges Note: This error message may also occur when a command that is being executed requires an elevated command prompt and is unrelated to the issue discussed here.
Wed, 09 Mar 2011 With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working?
Fri, 11 Mar 2011 I cannot run benchmark utilities on my laptop and it pops up a message saying that my laptop does not support DirectX 11.
Fri, 11 Mar 2011 What kind of adaptor is used to connect S/PDIF-Out?
Mon, 14 Mar 2011 How to check THX version and know THX EQ is installed?
Mon, 14 Mar 2011 I can’t play Blu-ray disc using COREL WinDVD 8, there’s a pop-ups message saying "The AACS key has expired.”
Mon, 14 Mar 2011 When we do the display switching by pressing Fn+F2 with external display connected, CinemaPro would stop working, and the system would jump up an error message as below picture.
Mon, 14 Mar 2011 Why the battery can't be charged?
Mon, 14 Mar 2011 Why does the Norton backup online image on the lower right corner of desktop disappear after I removed the system information from Norton Online backup? It cannot be found in Add/Remove programs list either.
Thu, 24 Mar 2011 What is the maximum resolution supported over HDMI?
Tue, 29 Mar 2011 The screen is lagging randomly while playing a video file which is stored in the internal hard drive.
Tue, 29 Mar 2011 After running Windows update, Windows OS becomes piracy and asks me to activate now. How can I fix it?
Tue, 29 Mar 2011 If SD card is inserted, the system will hang up in Windows 7 boot logo occasionally during Windows 7 OS loading.
Tue, 29 Mar 2011 The display shows a delay for popping up the menus, Starter menu, Run menu, etc. under Windows XP.
Thu, 31 Mar 2011 I am running Windows 7 Ultimate on my GE620, but why I can’t use Windows XP Mode on it.
Thu, 31 Mar 2011 CR400 is showing 3GB instead of 4GB in Memtest86.
Thu, 31 Mar 2011 The touchpad is not sensitive enough or need to pressure harder to move the mouse.
Fri, 01 Apr 2011 When playing Blu-Ray titled movies released in 2010 such as Avatar, system cannot play using WinDVD8. Most of the time system will confirm user that software needed to be updated to play the movie or sometimes will play blank screen.
Wed, 06 Apr 2011 Is U270 UMA graphic memory 512MB?
Wed, 06 Apr 2011 What is CR650 UMA graphic shared memory size?
Tue, 12 Apr 2011 Even if I set the graphics mode to dedicated graphics, how come that the benchmark score remains around 800 whenever I run 3D Mark06.
Mon, 18 Apr 2011 On battery in IDLE state PowerNow technology downgrade CPU frequency form 1.6GHz to 800MHz. After turn on some programs like ORTHOS, PowerNow technology should raise CPU frequency from 800MHz to 1.6GHz. On this situations we have still 800MHz.
Fri, 27 May 2011 Benchmark softwares such as 3DMark06 cannot show ATI graphic but only Intel graphic in the system information.
Mon, 30 May 2011 There is no system information shown in ATI Catalyst Control Center.
Wed, 01 Jun 2011 There’s a visible “circular bright figure” can be seen upon OS boot up; restarting the system cannot solve the problem.
Fri, 03 Jun 2011 Does I-charger application have to work on particular USB port? When IPAD is connected, is there any display to show the charge status?
Fri, 03 Jun 2011 Will Easyface work after resume from ScreeSaver? Or it only works on Window login?
Wed, 06 Jul 2011 How can I update software tool TimeStamp?
Fri, 08 Jul 2011 When I try to power on my laptop, I can only see below information on screen and cannot enter BIOS Setup Utility either. Reboot and Select proper Boot device Or Insert Boot Media in selected Boot device and press a key.
Wed, 10 Aug 2011 How can I be able to activate the wifi / webcam / Bluetooth devices?
Wed, 10 Aug 2011 Why can’t I be able to use nor even select the web cam/camera (front and back) using MSI CamAP?
Wed, 31 Aug 2011 How to perform "SYSTEM RECOVERY" in my MSI WinPad 110W?
Fri, 02 Sep 2011 When a eSATA HDD is connected then turn on NB, the NB cannot boot from internal HDD. It can only select E-SATA HDD…
Fri, 02 Sep 2011 How can I solve following problems when using different user accounts? 1. S-Bar is not working when login with guest account. 2. The status of switchable devices is incorrect when switch user account.
Fri, 30 Sep 2011 I got problem when I plug in the AC adapter to play games like: Mafia II, COD Black Ops, Colin McRae Dirt III. After few second on game image starts to play like 5 or 10 frame/seconds and then black screen. If I change to integrated GPU everything works ok only on discret VGA he has problems. I check that issue on 3D Marks (06 and 2011) and in that test everyting works ok.
Tue, 18 Oct 2011 Why my system can't enable INTEL "AES New Instructions(AES-NI)" on my Core i7 2630QM CPU?
Thu, 24 Nov 2011 How to turn on GPS and Light sensor?
Mon, 28 Nov 2011 As I change my account from “administrator” to “guest” in Windows 7, I normally see an error message related to Microsoft .NET Framework. Please refer to the figure shown below.
Tue, 29 Nov 2011 How can I extend C drive size?
Tue, 06 Dec 2011 The system will get BSOD, when I plug the HDMI cable to connect to some monitor.
Thu, 08 Dec 2011 Battlefield 3 is not playable in my laptop. Whenever I install the game, it shows an error that says "Nvidia driver needs to be updated".
Fri, 16 Dec 2011 I cannot install or execute some software (especially 2011 releases), some of them requires OpenGL 3.1 support.
Mon, 19 Dec 2011 When the table PC is under DC/Battery mode, the windows explorer’s lines/border will become blur (almost unseen). Note: This issue doesn’t apply during AC mode. Please refer to the figure below:
Wed, 07 Mar 2012 Hizzing sound/noise is audible on the external speakers/headphones when system is under AC mode. Note: This issue doesn't happen during Battery/DC mode.
Wed, 09 May 2012 The Arabic language doesn't show correctly in my enjoy 10 plus tablet.