Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine.

GT685(GT685R)

MSI recommends Windows® 7.

Overview

 

 

 
Genuine Windows® 7 Home Premium
(MSI recommends upgrade to Genuine Windows® 7 Professional)

 

 

Marvel at the Most Amazing Images Around

NVIDIA GTX580M Discrete Graphics Card with GDDR5 2GB

     

The First and Only Choice for the Best Performance

Exclusive Turbo Drive Engine (TDE) Technology
With MSI Turbo Drive Engine (TDE) Technology, which is world's No.1 turbo technology, you can experience faster response time and efficient real-time data processing.

*The test result differs under different testing environment

 


 

Exclusive Cooler Boost Technology
Only one finger!! Exclusive Cooler Boost technology provides powerful cooling capabilities and receives real-time notification of the GT685(GT685R)'s core temperature variations and fan speed.


Exclusive DDR3 SO-DIMM x 4 slot Design Easily Doubles Performance*
Provides you with the most economical means to upgrade memory capacity (32GB max), so you never again have memory issues affecting your gaming experience. 

*2nd Generation Intel® Core™ i7 Processor supports max 4 SO-DIMMs (8GB x4 slots)
*2nd Generation Intel® Core™ i5 Processor supports max 2 SO-DIMMs (8GB x 2 slots) 

 



More Storage, More Performance*
Dual SATA hard drives(maximum capacity of 1TB)let you play more games, view more DVDs and download more music, allowing you to enjoy all kinds of entertainment when you’re out and about. 


*We provide two options of “640GB/1TB RAID 0 “or “120GB SSD + 500GB HDD”

 

 

 

New Level of Sound and Performance
 

MSI Premium Sound Technology
For serious gamers who demand extreme audio performance, the GT685(GT685R) is the best and only choice!



 

 

 

 

THX TruStudio Pro Provides Excellent Surround Sound Effect

 

A Paradigm of Cutting-Edge Performance

Style Perfected

 

 


Exclusive LED Performance Illumination Technology
This exclusive, dazzling LED performance illumination technology increases the sensation of instant immersion when listening to music, watching video, or while wrapped up in the gaming world, thanks to changes in the GT685(GT685R)'s cool LED lights.

 

Audio Synchronize Mode
When listening to music, watching a video or when knee-deep in the exciting world of gaming, simply press the MSI LED light performance control hotkey and the GT685(GT685R) enters Audio Synchronize Mode. Then, the GT685(GT685R)'s LED lights on both sides of the notebook and at the front of the keyboard will light up all at once. The light performance will follow different changes in sound, allowing you to unconsciously follow the rhythm of the dynamic lighting and envelop yourself in an atmosphere of sound and light that will leave you breathless!

 

 

 

 

Intelligent Simulation of Sound Source
The exclusive LED performance illumination mode can also intelligently simulate sound. When the left-side speaker emits sound, the LEDs on the left side will independently illuminate, and the same on the right side. For example, when an image of a bullet passes from left to right, the noise of the bullet will also pass from left to right through the speakers, and the LED lights then light up in conjunction with the direction of the sound moving from left to right, giving images and sound a three dimensional effect and making you feel as if you are in the midst of authentic and dynamic reverberations!

 

 

The Lifelike GT685(GT685R) Breathes!
When in sleep or standby modes, you can select "breathe" (a pulsating LED light frequency) control function to give the GT685(GT685R)different ways to express inactive modes. Just like an actual person resting, the GT685(GT685R) is lifelike.

 

 

 

 

 

 

 

Be Your Own Light Expert!
You can control on/off commands with the LED performance illumination hotkey, and also open the selection manual to choose detailed light performance modes, allowing you to personalize your GT685(GT685R)!


Enjoy Entertainment in Multiple Extremes

 

 

Exclusive Cinema Pro Technology
Cinema Pro Technology offers consumers the finest movie viewing experience. Just need to push the Cinema Pro button, the Windows Media Player will automatically open. The quality on screen will be more detailed, the richness in sound as well as THX TruStudio Pro surround sound effect will be activated, providing the finest sensory of the theaters.

 




Latest & fastest Data Transfer Technology USB 3.0

USB 3.0 can reach transfer rates of 4.8GB per second, 10 times the bandwidth of the current USB 2.0. A 27GB HD file (about as large as a 4 hour HD video) can be transferred within 70 seconds, so HD video and 3D game playback speeds are even faster. USB 3.0 is also capable of executing read/write data operations, while USB 2.0 can only execute unidirectional document transfers in the same amount of time.


 

Built-in HD Webcam
Genuine 720p high-definition (HD) video quality to 30fps (30 continuous images per second Allowing smooth, natural progression without jerkiness; ordinary webcams only offer 8fps). This guarantees truly clear and smooth video and picture quality and exceptional audio effects. In addition, the 16:9 HD wide-screen video display can be used with all kinds of social networking media, allowing optimum high-quality video communication and production of HD videos for the enjoyment of friends and family.

 

 
 

 

 


Intel, the Intel logo, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and other countries. For more information about the Intel processor feature rating, please refer to www.intel.com/go/rating. 

 

MSI Reminds You...
1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific specifications with your local dealers.
2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

MSI Reminds You...

  1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific Specification with your local dealers.
  2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

Specification

The Specification may change without notice. The actual products sold are different from areas. Please check the detailed Specification with your local dealers.
CPU Intel® Core™ i7-2630QM Processor (6M Cache, 2.00 GHz)
OS Genuine Windows® 7 Home Premium<br /> (MSI recommends upgrade toÃ��Ã� Genuine WindowsÃ��Ã�® 7Ã��Ã� Professional)
Chipset Intel® HM67
Memory DDR3 1333MHz, DDR3 SO-DIMM x 4 slot, Max: 32GB
LCD Size 15.6" HD (1366 x 768)
15.6 FHD (1920 x 1080)
Graphics Nvidia GeForce GTX 580M
Graphics VRAM 2GB GDDR5
HDD (GB) 750GB (4K sector) *2
750GB SATA 7200rpm *2
500GB SATA 7200/5400rpm*2
320GB SATA 5400rpm*2
120GB SSD + 750GB SATA
120GB SSD + 500GB SATA
750GB (4K sector)
750GB SATA 7200rpm
500GB SATA 7200/5400rpm
Optical Drive Super-Multi / Blu-Ray
Audio 2 HD Speakers+1 Subwoofer
Webcam HD Webcam
Card Reader SD(XC)/MMC/MS/XD
LAN 10/100/1000
Wireless LAN 802.11 b/g/ n
Bluetooth 3.0+HS
D-Sub (VGA) 1
HDMI 1
USB 2.0 port 2
USB 3.0 port 2
eSATA 1
eSATA/USB Combo N/A
Mic-in/Headphone-out 1/1
Line-in 1
Express Card N/A
Modem port N/A
Keyboard 103-key, Chiclet type
Sensor N/A
AC Adapter 180W
Battery 9 cells
Power Management N/A
Dimension 396 (L)x 269 (D)x 55 (H)mm
Weight (KG) 3.5

Awards

BIOS

!Special Note:

The BIOS files provided here are exclusive only for MSI-branded Notebook PCs and not compatible with any MSI Whitebook/Whitebrand barebones. MSI takes no responsibility for any damage caused by improper use or lack of technical expertise.

!Attention:

Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) a. To know about how to update BIOS under DOS mode, please click here.
    b. To know about how to update BIOS under windows 7, please click here. (Only for CR640 / CX640 / CX640MX / CX480)
2) Please execute "flash.bat" file after unpack the compressed file for upgrade BIOS.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Description 1.Improve DDR3 memory compatibility.
2.Patch some mouse post delay.
3.Set RTC default year to 2010.
Version 3.0Z
Type AMI BIOS Release Date 2011-10-06
Download 16F2_30Z.zip File Size 1.79 MB
Note For RAID sku.
Description 1. Improve DDR3 memory compatibility.
2.Patch some mouse post delay.
3.Set RTC default year to 2010.
Version 1.0Z
Type AMI BIOS Release Date 2011-10-06
Download 16F2_10Z.zip File Size 1.79 MB
Note For Non RAID sku.

Driver

Win7 32,Win7 64

!Special Note:

The Drivers provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

To enjoy MSI notebook technology, please install MSI System Control Manager or S-Bar to enable MSI exclusive hotkey function. MSI System Control Manager and S-Bar can be downloaded from Utility web page under Download menu. The utility for each notebook will vary between different models. Please install the utility dedicated for your notebook.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Realtek HD Audio
Description
Version 6.0.1.6324
Type Audio Release Date 2011-08-15
OS Win7 64, Win7 32
Download ad_alc892_gr_6.0.1.6324_al00.zip File Size 107.96 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 32
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel(R) 6 Series Chipset
Description
Version 9.2.0.1030
Type Chipset Release Date 2011-08-10
OS Win7 64
Download cs_intel6series_9.2.0.1030_al00.zip File Size 2.52 MB
Intel Bluetooth_N130
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2012-05-08
OS Win7 64
Download bt_intel_n130_107820535_w700.zip File Size 149.05 MB
Intel Bluetooth_N130
Description
Version 1.0.78.20535
Type Bluetooth Release Date 2011-09-06
OS Win7 32
Download bt_intel_n130_107820535_w700.zip File Size 149.05 MB
AzureWave Bluetooth_BT280
Description
Version 3.0.02.298
Type Bluetooth Release Date 2011-04-06
OS Win7 64
Download awbt280_3.0.02.298_w700.zip File Size 48.65 MB
AzureWave Bluetooth_BT280
Description
Version 3.0.02.298
Type Bluetooth Release Date 2011-04-06
OS Win7 32
Download awbt280_3.0.02.298_w700.zip File Size 48.65 MB
Realtek Card Reader
Description
Version 6.1.7600.10008
Type Card Reader Release Date 2011-02-11
OS Win7 32
Download cr_rts5139_6.1.7600.10008_al00.zip File Size 8.12 MB
Realtek Card Reader
Description
Version 6.1.7600.10008
Type Card Reader Release Date 2011-02-11
OS Win7 64
Download cr_rts5139_6.1.7600.10008_al00.zip File Size 8.12 MB
Nvidia GeForce GTX 580M
Description
Version 8.17.12.8580
Type VGA Release Date 2011-12-15
OS Win7 32
Download gt685_gtx580m_8.17.12.8580_w732.zip File Size 162.32 MB
Nvidia GeForce GTX 580M
Description
Version 8.17.12.8580
Type VGA Release Date 2011-12-15
OS Win7 64
Download gt685_gtx580m_8.17.12.8580_w764.zip File Size 210.2 MB
Realtek LAN
Description
Version 7.023.0623.2010
Type LAN Release Date 2011-01-03
OS Win7 32
Download lan_rtl8111e_7.023.0623.2010_w700.zip File Size 10.8 MB
Realtek LAN
Description
Version 7.023.0623.2010
Type LAN Release Date 2011-01-03
OS Win7 64
Download lan_rtl8111e_7.023.0623.2010_w700.zip File Size 10.8 MB
Sentelic Touchpad
Description
Version 8.5.6.4
Type TouchPad Release Date 2012-03-30
OS Win7 64
Download mtp_stl_8.5.6.4_al00.zip File Size 29.79 MB
Sentelic Touchpad
Description
Version 8.5.6.4
Type TouchPad Release Date 2012-03-30
OS Win7 32
Download mtp_stl_8.5.6.4_al00.zip File Size 29.79 MB
Intel Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 14.0.2.2
Type Wireless LAN Release Date 2011-04-29
OS Win7 64
Download wl_condorpeak_14.0.2.2_al00.zip File Size 138.68 MB
Intel Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 14.0.2.2
Type Wireless LAN Release Date 2011-04-29
OS Win7 32
Download wl_condorpeak_14.0.2.2_al00.zip File Size 138.68 MB
msi Wireless Lan_3870 / 3871
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 3.0.11.0
Type Wireless LAN Release Date 2010-06-11
OS Win7 64
Download wl_3870_3.0.11.0_w700.zip File Size 1.58 MB
msi Wireless Lan_3870 / 3871
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 3.0.11.0
Type Wireless LAN Release Date 2010-06-11
OS Win7 32
Download wl_3870_3.0.11.0_w700.zip File Size 1.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 9.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 64
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 89.2.0.458
Type Wireless LAN Release Date 2012-01-17
OS Win7 32
Download wl_ge780ne771ne770ne773ne785h_9.2.0.458.w700.zip File Size 17.58 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 64
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Rapid Storage Technology
Description
Version 11.1.0.1006
Type Intel Rapid Storage Technology Release Date 2012-05-04
OS Win7 32
Download irs_11.1.0.1006_w700.zip File Size 11.33 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 32
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Intel Management Engine Interface
Description
Version 7.0.0.1144
Type Intel Management Engine Release Date 2011-02-16
OS Win7 64
Download me_7.0.1.1144_al00.zip File Size 4.71 MB
Camera
Description This device uses the native driver bundled in operating system.
Version
Type Camera Release Date 2010-06-01
OS Win7 64
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
Version
Type Camera Release Date 2010-06-24
OS Win7 32
Download File Size 0 MB
Beta_ NEC USB3.0 driver
Description
Version 2.1.28.0
Type USB 3.0 Release Date 2011-12-13
OS Win7 64, Win7 32
Download beta_usb.nec_2.1.28.0_al00.zip File Size 17.64 MB
NEC USB 3.0 driver
Description
Version 2.0.4.0
Type USB 3.0 Release Date 2011-01-03
OS Win7 32
Download usb_nec_2.0.4.0_al00.zip File Size 0 MB
NEC USB 3.0 driver
Description
Version 2.0.4.0
Type USB 3.0 Release Date 2010-10-13
OS Win7 64
Download usb_nec_2.0.4.0_al00.zip File Size 14.42 MB

Utility

Win7 32,Win7 64

!Special Note:

The Utilities provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Lock Indicator
Description A tool to indicate the status of Caps Lock/Num Lock/Scroll Lock.
Version 1.0.1106.2401
Type Utility Release Date 2011-07-13
OS Win7 64, Win7 32
Download LockIndicator_101106_2401.zip File Size 2.28 MB
Note
CinemaPro 2(10010)
Description
Version 1.0.0.10
Type Utility Release Date 2011-07-05
OS Win7 64, Win7 32
Download cinemapro2_10010.zip File Size 2.69 MB
Note
THX EQ(10021)
Description THX EQ(10021)
Version 1.00.21
Type Utility Release Date 2011-06-14
OS Win7 64, Win7 32
Download THX_10021.zip File Size 3.13 MB
Note
Corel WinDVD2010(W7 3264,1005830)
Description
Version 10.0.5.830
Type Utility Release Date 2011-04-18
OS Win7 64, Win7 32
Download windvd_nb_w7_3264_1005830.zip File Size 138.67 MB
Note
MSI Easy Face 2.0
Description Webcam Tool
Version 2.0.0.21
Type Utility Release Date 2011-01-03
OS Win7 64, Win7 32
Download easyface2_7_nb.zip File Size 59.97 MB
Note
Nvidia VGA OC
Description Nvidia VGA OC Program
Version 10.10.2001
Type Utility Release Date 2011-01-03
OS Win7 64, Win7 32
Download nv_vga_oc_7_nb.zip File Size 5.09 MB
Note
MSI LED Manager
Description MSI LED Manager
Version 1.0.1011.2501
Type Utility Release Date 2011-01-03
OS Win7 64, Win7 32
Download led_manager_7_nb.zip File Size 46.23 MB
Note
System Control Manager (SCM) for GT680
Description System Control Manager
Version 2.211.0217.007.04
Type Utility Release Date 2011-04-28
OS Win7 64, Win7 32
Download gt680_scm_nb.zip File Size 5.48 MB
Note
iCharger
Description iPad Charger
Version 1.0.104
Type Utility Release Date 2010-10-11
OS Win7 64, Win7 32
Download icharger_nb.zip File Size 0.52 MB
Note
THX for W7 32/64Bit
Description THX Sound Utility
Version 1.02.07
Type Utility Release Date 2010-07-27
OS Win7 64, Win7 32
Download thx_w7_nb.zip File Size 11.46 MB
Note

Manual

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.

Asia

Eastern Europe

Global / America

Western Europe

Firmware

!Special Note:

The DEVICE FIRMWARES contained here are exclusively for MSI product only. MSI assumes no responsibility for any damages resulting from improper use or lack of technical expertise.

!Attention:

Users who download EC from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the EC update. To avoid EC update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) To know about how to update EC Firmware under DOS mode, please click here.
2) Please execute "ecall.bat" file after unpack the compressed file for upgrade EC Firmware.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
NB EC Firmware
Description Regular update
Version 4.24
Type Firmware Release Date 2011-07-29
OS
Download 16F2_424.zip File Size 0.06 MB
Note

Quick Guide

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Version Language File Size Download Release Date
Multi-Language 10.74 MB 16f2_gu.zip 2011-04-14

FAQ

Release Date Title
Tue, 10 Feb 2009 How to install Windows XP when AHCI is enabled?
Fri, 03 Dec 2010 The graphic (nVIDIA GeForce GTX 425M) gets a poor performance as the score of 3D Mark06 is only 3164.
Fri, 03 Dec 2010 Can’t transfer (upload/download) larger files over a Gigabit Network. The file transfer is interrupted suddenly while in progress because of lost connection and then the LAN device disappeared in device manager.
Fri, 03 Dec 2010 The wireless function key Fn+F8 is malfunction when sets the IGD VGA under BIOS menu.
Wed, 05 Jan 2011 If you connect a bootable e-sata disk to the GT740 it automatically tries to boot from it. When you try to change the boot order in the bios, you can only select the e-sata disk. The internal HDD has disappeared.
Thu, 13 Jan 2011 After active the Camera device, the device is normal on device manger, but there is no display/black screen in dialogue of camera program.
Mon, 24 Jan 2011 When I install 2 memory modules which are different CL value from each other, I can’t boot my NB normally. For example, Dimm1 =>Trancend DDR2, CL5 Dimm2 =>Trancend DDR2, CL6
Fri, 25 Mar 2005 How to identify EC (Embedded Controller) firmware version?
Mon, 06 Nov 2006 CPU cannot run at full speed under Windows environment. However, the BIOS shows the correct specification.
Fri, 17 Nov 2006 Whenever I press Ctrl+E, PowerDVD will start.
Tue, 13 Feb 2007 After install device drivers from MSI Vista driver CD, you may be prompted to activate Windows Vista on a computer on which Windows Vista activation was not previously required.
Thu, 15 Mar 2007 When I use MSN Messenger or Skype, my picture looks fine to me, but I would prefer to use the webcam with a standalone software.
Tue, 06 Nov 2007 The problem is that after you log in and create a user account, if you shut the computer down, you see the screen 'Windows is configuration updates….'. However, the notebook is not connected to the internet, so no updates have been downloaded. The notebook freezes on this screen for about 5 minutes and then it shuts down. Once it shuts down and you start it up again, you will again see the Windows is 'Configuration updates….', the screen lasts between 5-10 minutes and then it loads Windows. No matter how many times you reboot, you always see this message.
Wed, 02 Jul 2008 My notebook cannot run 3DMark06 and PCMark05 properly?
Thu, 30 Oct 2008 [Fn] Key instruction
Wed, 05 Nov 2008 The power light keeps blinking in amber state and unable to charge.
Wed, 05 Nov 2008 Where can I find the active key for Norton antivirus?
Wed, 14 Jan 2009 Why is it that Windows 32-bit operating system can only detect 3GB of memory in spite of 4GB memory installtion.
Tue, 24 Mar 2009 Why is it that my hdd doesn't show its exact capacity in "My Computer"? In addition, when you add them up, it will not reach its capacity either.
Thu, 30 Apr 2009 I’ve tried to flash BIOS but there is an error message: “ERROR: BIOS has no flash information available”.
Tue, 08 Dec 2009 After letting the machine sit idle for 10 or more minutes, you may notice that the task-bar does not pop up when moving the mouse to the bottom of the screen, or the start menu does not appear when using the windows key. After approximately 30 seconds, Windows will return to normal operation. The scenario happens in Windows 7 with following settings: Task-bar set to auto-hide, Turn off the display power option is set to 1 minute, Put the computer to sleep power option is set to never, No open windows on the desktop.
Tue, 22 Dec 2009 Some function keys and keyboard shortcut keys can not work correctly. You may find that when pressing function key, its function will be triggered twice. For example, the audio sound is still unmute when you try to mute audio sound by pressing combination of Fn key and F9 key. (The way to disable audio sound varies from different NB models. To know further information, please refer to user manual that dedicated to your NB)
Mon, 28 Dec 2009 Why can't I run 3D Mark Vantage on my laptop?
Tue, 16 Mar 2010 My notebook has preload hard disk image. When my system hard disk encounters non-recoverable problems, how can I perform the F3 System Recovery Function?(Windows 7)
Fri, 19 Mar 2010 How to make a bootable flash disk and to flash BIOS?
Tue, 13 Jul 2010 I get an error stating that "Microsoft Teredo Tunneling Adapter" is not working properly and "This device cannot start. (Code 10)".
Tue, 13 Jul 2010 In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box.
Fri, 16 Jul 2010 I have a Bluetooth headset, I can pair the headset with the built-in Bluetooth, but I am unable to actually connect to it as a sound input/output source, either in the Audio properties or the VOIP phone options. The built-in Realtek audio is the only audio device shown.
Tue, 24 Aug 2010 I am sure that I have already saved the settings I want for my CrazyTalk utility. But, whenever I go into standby or hibernate mode, the setting will be set back to default afterwards.
Tue, 24 Aug 2010 The monitor displays limited colors when playing 1080P HD video using Windows Media Player.
Tue, 02 Nov 2010 After leaving the system connected into the internet for about 30 minutes or more (not sure if it performs auto windows update), then after my next system restart, I experience continuous BSOD until I cannot enter OS anymore. I tried the “Last Known Good Configuration” , “Safe Mode” and “System Restore to an early point in time” – but nothing happens. I also do not want to perform F3 recovery since I haven’t back up my files yet. Note: for Hong Kong version Win7 HDD image
Wed, 26 Jan 2011 When I use Sentelic touchpad, the horizontal scrolling function is missing while using certain programs, such as firefox and excel 2000.
Wed, 26 Jan 2011 A 3Dboost error message jumped out after I created a new user account.
Thu, 17 Feb 2011 The system cannot detect my external USB camera.
Fri, 18 Feb 2011 How do I enable and disable G-sensor?
Wed, 02 Mar 2011 Immediately after you log on to Windows 7, you will see the following Windows Activation window: Windows is not genuine Your computer might not be running a counterfeit copy of Windows. 0x80070005 You may also notice the following symptoms: The computer desktop background is black, and you receive the following error message on the bottom right corner of the screen: “This copy of Windows is not genuine” You receive the following error message when you view the System Properties: (Control Panel / System and Security / System) “You must activate today. Activate Windows now” If you try to use slmgr.vbs /dlv to view the licensing status, you receive the following message: Error: 0x80070005 Access denied: the requested action requires elevated privileges Note: This error message may also occur when a command that is being executed requires an elevated command prompt and is unrelated to the issue discussed here.
Wed, 09 Mar 2011 With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working?
Fri, 11 Mar 2011 I cannot run benchmark utilities on my laptop and it pops up a message saying that my laptop does not support DirectX 11.
Fri, 11 Mar 2011 What kind of adaptor is used to connect S/PDIF-Out?
Mon, 14 Mar 2011 How to check THX version and know THX EQ is installed?
Mon, 14 Mar 2011 I can’t play Blu-ray disc using COREL WinDVD 8, there’s a pop-ups message saying "The AACS key has expired.”
Mon, 14 Mar 2011 When we do the display switching by pressing Fn+F2 with external display connected, CinemaPro would stop working, and the system would jump up an error message as below picture.
Mon, 14 Mar 2011 Why the battery can't be charged?
Mon, 14 Mar 2011 Why does the Norton backup online image on the lower right corner of desktop disappear after I removed the system information from Norton Online backup? It cannot be found in Add/Remove programs list either.
Thu, 24 Mar 2011 What is the maximum resolution supported over HDMI?
Tue, 29 Mar 2011 The screen is lagging randomly while playing a video file which is stored in the internal hard drive.
Tue, 29 Mar 2011 After running Windows update, Windows OS becomes piracy and asks me to activate now. How can I fix it?
Tue, 29 Mar 2011 If SD card is inserted, the system will hang up in Windows 7 boot logo occasionally during Windows 7 OS loading.
Tue, 29 Mar 2011 The display shows a delay for popping up the menus, Starter menu, Run menu, etc. under Windows XP.
Thu, 31 Mar 2011 I am running Windows 7 Ultimate on my GE620, but why I can’t use Windows XP Mode on it.
Thu, 31 Mar 2011 CR400 is showing 3GB instead of 4GB in Memtest86.
Thu, 31 Mar 2011 The touchpad is not sensitive enough or need to pressure harder to move the mouse.
Fri, 01 Apr 2011 When playing Blu-Ray titled movies released in 2010 such as Avatar, system cannot play using WinDVD8. Most of the time system will confirm user that software needed to be updated to play the movie or sometimes will play blank screen.
Wed, 06 Apr 2011 Is U270 UMA graphic memory 512MB?
Wed, 06 Apr 2011 What is CR650 UMA graphic shared memory size?
Tue, 12 Apr 2011 Even if I set the graphics mode to dedicated graphics, how come that the benchmark score remains around 800 whenever I run 3D Mark06.
Mon, 18 Apr 2011 On battery in IDLE state PowerNow technology downgrade CPU frequency form 1.6GHz to 800MHz. After turn on some programs like ORTHOS, PowerNow technology should raise CPU frequency from 800MHz to 1.6GHz. On this situations we have still 800MHz.
Fri, 27 May 2011 Benchmark softwares such as 3DMark06 cannot show ATI graphic but only Intel graphic in the system information.
Mon, 30 May 2011 There is no system information shown in ATI Catalyst Control Center.
Wed, 01 Jun 2011 There’s a visible “circular bright figure” can be seen upon OS boot up; restarting the system cannot solve the problem.
Fri, 03 Jun 2011 Does I-charger application have to work on particular USB port? When IPAD is connected, is there any display to show the charge status?
Fri, 03 Jun 2011 Will Easyface work after resume from ScreeSaver? Or it only works on Window login?
Wed, 06 Jul 2011 How can I update software tool TimeStamp?
Fri, 08 Jul 2011 When I try to power on my laptop, I can only see below information on screen and cannot enter BIOS Setup Utility either. Reboot and Select proper Boot device Or Insert Boot Media in selected Boot device and press a key.
Wed, 10 Aug 2011 How can I be able to activate the wifi / webcam / Bluetooth devices?
Wed, 10 Aug 2011 Why can’t I be able to use nor even select the web cam/camera (front and back) using MSI CamAP?
Wed, 31 Aug 2011 How to perform "SYSTEM RECOVERY" in my MSI WinPad 110W?
Fri, 02 Sep 2011 When a eSATA HDD is connected then turn on NB, the NB cannot boot from internal HDD. It can only select E-SATA HDD…
Fri, 02 Sep 2011 How can I solve following problems when using different user accounts? 1. S-Bar is not working when login with guest account. 2. The status of switchable devices is incorrect when switch user account.
Fri, 30 Sep 2011 I got problem when I plug in the AC adapter to play games like: Mafia II, COD Black Ops, Colin McRae Dirt III. After few second on game image starts to play like 5 or 10 frame/seconds and then black screen. If I change to integrated GPU everything works ok only on discret VGA he has problems. I check that issue on 3D Marks (06 and 2011) and in that test everyting works ok.
Tue, 18 Oct 2011 Why my system can't enable INTEL "AES New Instructions(AES-NI)" on my Core i7 2630QM CPU?
Thu, 24 Nov 2011 How to turn on GPS and Light sensor?
Mon, 28 Nov 2011 As I change my account from “administrator” to “guest” in Windows 7, I normally see an error message related to Microsoft .NET Framework. Please refer to the figure shown below.
Tue, 29 Nov 2011 How can I extend C drive size?
Tue, 06 Dec 2011 The system will get BSOD, when I plug the HDMI cable to connect to some monitor.
Thu, 08 Dec 2011 Battlefield 3 is not playable in my laptop. Whenever I install the game, it shows an error that says "Nvidia driver needs to be updated".
Fri, 16 Dec 2011 I cannot install or execute some software (especially 2011 releases), some of them requires OpenGL 3.1 support.
Mon, 19 Dec 2011 When the table PC is under DC/Battery mode, the windows explorer’s lines/border will become blur (almost unseen). Note: This issue doesn’t apply during AC mode. Please refer to the figure below:
Wed, 07 Mar 2012 Hizzing sound/noise is audible on the external speakers/headphones when system is under AC mode. Note: This issue doesn't happen during Battery/DC mode.
Wed, 09 May 2012 The Arabic language doesn't show correctly in my enjoy 10 plus tablet.