Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine.

PR621

MSI recommends Windows® 7.

product comparison

Overview


PR621, the All-New High Performance and High Security Business Notebook




Genuine Windows® software is published by Microsoft and licensed and supported by Microsoft or an authorized licensor. Genuine software helps protect you from the risks of counterfeit software, provides you with special benefits and the experience and support you expect. Learn more by visiting www.microsoft.com/genuine. Windows Vista® Business


 Intel® Centrino®2 with vPro™ Technology 

Intel® Centrino® 2 with vPro™ technology, for a new generation of notebooks that solve time-consuming, expensive IT problems. New advances in remote maintenance and proactive security are built right into the hardware, so now you can spend less time securing machines and chasing down end-user problems.

Boost Security and Reduce Deskside Visits
Quarantine infected notebooks

By disconnecting the end user's OS from the network, then using an out-of-band (OOB) communication channel to deploy remediation software, fix the problem, and bring the PR621 back onto the network—with minimal interruption to user productivity.

Protect against many classes of malicious attacks

By using Execute Disable Bit to provide hardware-based anti-virus protection.

Block incoming threats proactively

Identify and stop them before they ever reach the OS using hardware-based inbound and outbound filtering.

Ensure that critical applications are always up and running

With a "watchdog" timer that works with third-party security applications, making sure that they stay up and running with regular, programmable "heartbeat" presence checking.

Cut Costs and Improve Support

Build IT efficiency

Avoid interfering with end-user productivity by doing a higher percentage of diagnosis and repair jobs remotely and deploying software patches during off-hours when many systems are turned off.¹

Increase reporting accuracy

For licensing and maintenance contracts with hardware and software inventory that is effective even if systems are powered down. 

Additionally, featuring Integrated Gigabit Ethernet and the 802.11 N wireless networking standard, the PR621 will get you on the internet wirelessly anytime at lower IT service costs, while also featuring Bluetooth wireless transmission capability for added connectivity. 

The description ofntel® Centrino®2 with vPro™ Technology is from http://www.intel.com/products/centrino/vpro/index.htm



Efficient Port Replicator 

The PR621 gives business consumer the option of selecting the enhanced business-applicable port replicator. It is designed to save working space as well as being perfectly convenient, making it incredibly easy in offering a complete extension ports and cable managing service. You can take the VGA cable, mouse cable, internet cable, power cord, printer connector, ear phone cable etc., and connect them all to the port replicator. All the connecting and disconnecting to the PR621 in one simple step! No need having to do them separately anymore. Moreover, port replicator is equipped with the security cable function, assuring the safety for the port replicator well as the computer itself. 
 
* Port replicator function is optional. 

 Complete Interfaces for Business Application

Additionally, the PR621 provides a complete range of business application interfaces. It is capable of supporting multiple all-in-one card readers, it can acknowledge any mainstream memory sticks, easily storing all digital information inside PR621. This applies to any common device used in businesses, such as: PDA/digital camera/DV/digital MP3 player/GPS and etc., it can also access the USB ports and connect directly to the PR621. A Multi-DVD burner can play any DVD movies at demand, and burn any backup files disc upon your free will to insure important data. 

Fingerprint Reader for Data Security

With the PR621’s fingerprint reader, you’ll never again have to memorize awkward usernames and passwords to access your computer. Just lightly press your finger on the reader at the front to unlock. Through the recognition for your unique fingerprint, you can be sure that only you and no one else can use your computer.  



Complete Interfaces for Business Application

Additionally, the PR620 provides a complete range of business application interfaces. It is capable of supporting multiple all-in-one card readers, it can acknowledge any mainstream memory sticks, easily storing all digital information inside PR620. This applies to any common device used in businesses, such as: PDA/digital camera/DV/digital MP3 player/GPS and etc., it can also access the USB ports and connect directly to the PR620. A Multi-DVD burner can play any DVD movies at demand, and burn any backup files disc upon your free will to insure important data.

High-Resolution Portable Webcam for Wireless Communication

Built-in with a 1.3 mega pixel webcam and an internal mic, the PR621 enables you to engage in real-time sharing and live-video, such as participating in videoconferencing in order to enhance your work efficiency.


The Swift and Practical Design

The PR621 applied the exterior with an aerodynamic and elementary design, also conceal ling all the openings at the connecting edges, There are no unnecessary gadgets for a simplistic and practical styling, elevating our swift and practical feature. Just like a hard-cover book added with the seal of approval,a perfect work of art on display. Thus the reason why they are perfect for business consumer that are very practical and settled, it is the ideal pick for them that has no need in owning glamorous lap tops which focuses on the outlooks rather than the performance.  

 Independent Numeric Keyboard

PR621 features an excellent and full-sized keyboard that provides additional comfort during extended typing. It effectively maintains the layout of a standard desktop keyboard. All the keys are of adequate size, have crisp action, and are easy to access. Your fingers will know where to land immediately and adjusting from a desktop PC keyboard to PR621 should take no time at all.

Additionally, the PR621 has an independent numeric keypad to the right of the keyboard. Using this keypad is intuitive and requires no extra learning process on the part of the user.  

Ultra Mobile and Impressive View Experience

With 1280x800 high resolution, PR621 can liven up your presentations and briefings at work with impressive and vivid colors. In the other hand, with the perfect length and width ratio of 16:10 for the screen, in addition also being capable of displaying DVD caliber images for enhancing your viewing pleasures. 

Moreover, featuring slim appearance, along with a weight of at most 2.6kg, PR621 is much more portable in the market, making it the suitable choice for our business consumers on the run.




Intel, the Intel logo, Centrino and the Centrino logo, Intel Core and Core Inside, are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.



MSI Reminds You...
1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific specifications with your local dealers.
2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

MSI Reminds You...

  1. The specifications may differ from areas and we keep the right to change without notice. Please check the specific Specification with your local dealers.
  2. The color of the product might be affected by photography and the monitor's setting, which might be different from the real product.

Specification

The Specification may change without notice. The actual products sold are different from areas. Please check the detailed Specification with your local dealers.
CPU Intel® Centrino® 2 with vPro™ technology
OS Genuine Windows Vista® Business
Chipset Intel®GM 45+ICH9M-E Chipset
Memory DDR2 533/667, Max: 4GB
LCD Size 15.4" WXGA 1280x800 LCD Display
Graphics GMA X4500
Graphics VRAM N/A
HDD (GB) 160GB/250GB/320GB SATA
Optical Drive DVD Super Multi/ Combo
Audio SoundBlaster compatible
Webcam 1.3M
Card Reader 6-in-1 Card Reader (MS/MS PRO/SD/SDIO/MMC/XD)
LAN 10/100/1000
Wireless LAN 802.11b/g/n
Bluetooth optional
D-Sub (VGA) 1
HDMI N/A
USB 2.0 port 3
USB 3.0 port N/A
eSATA N/A
eSATA/USB Combo 1
Mic-in/Headphone-out 1/1
Line-in N/A
Express Card 1
Modem port 1
Keyboard N/A
Sensor N/A
AC Adapter 90W
Battery 6/9 cells
Power Management N/A
Dimension 358(L) X 260(D) X 27-33(H)mm
Weight (KG) 2.6

News

Release Date Title

Awards

BIOS

!Special Note:

The BIOS files provided here are exclusive only for MSI-branded Notebook PCs and not compatible with any MSI Whitebook/Whitebrand barebones. MSI takes no responsibility for any damage caused by improper use or lack of technical expertise.

!Attention:

Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) a. To know about how to update BIOS under DOS mode, please click here.
    b. To know about how to update BIOS under windows 7, please click here. (Only for CR640 / CX640 / CX640MX / CX480)
2) Please execute "flash.bat" file after unpack the compressed file for upgrade BIOS.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Description Update microcode 1067a Ver.a04 to a07 for CPU T6400 and T4200.
Version 1.17
Type AMI BIOS Release Date 2009-06-25
Download 1644_117.zip File Size 0.78 MB
Note

Driver

Vista 32,XP 32

!Special Note:

The Drivers provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

To enjoy MSI notebook technology, please install MSI System Control Manager or S-Bar to enable MSI exclusive hotkey function. MSI System Control Manager and S-Bar can be downloaded from Utility web page under Download menu. The utility for each notebook will vary between different models. Please install the utility dedicated for your notebook.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
Realtek HD Audio
Description
Version 5.10.0.5653
Type Audio Release Date 2008-10-22
OS XP 32
Download pr621_ad_6.0.1.5653_vx00.zip File Size 42.69 MB
Realtek HD Audio
Description
Version 6.0.1.5653
Type Audio Release Date 2008-10-22
OS Vista 32
Download pr621_ad_6.0.1.5653_vx00.zip File Size 42.69 MB
Intel(R) 5 Series Chipset
Description The Intel® Chipset Device Software contains support for the following Intel Chipsets:

Mobile Intel 945 Express Chipset, 965 Express Chipset, 4 Series Express Chipset and 5 Series Chipset Family
Version 9.1.1.1027
Type Chipset Release Date 2009-11-11
OS Vista 32
Download cs_intel5series_9.1.1.1027_al00.zip File Size 2.33 MB
Intel(R) 5 Series Chipset
Description The Intel® Chipset Device Software contains support for the following Intel Chipsets:

Mobile Intel 945 Express Chipset, 965 Express Chipset, 4 Series Express Chipset and 5 Series Chipset Family
Version 9.1.1.1027
Type Chipset Release Date 2009-11-11
OS XP 32
Download cs_intel5series_9.1.1.1027_al00.zip File Size 2.33 MB
msi Bluetooth_6837D
Description
Version 6.40.01
Type Bluetooth Release Date 2009-09-14
OS XP 32
Download bt_6837d_6.40.01_vx32.zip File Size 66.51 MB
msi Bluetooth_6837D
Description
Version 6.40.0.1
Type Bluetooth Release Date 2009-09-14
OS Vista 32
Download bt_6837d_6.40.01_vx32.zip File Size 66.51 MB
O2Micro Card Reader
Description
Version 3.25
Type Card Reader Release Date 2008-10-23
OS Vista 32
Download cr_o2_3.25_vx00.zip File Size 8.48 MB
O2Micro Card Reader
Description
Version 3.25
Type Card Reader Release Date 2008-10-23
OS XP 32
Download cr_o2_3.25_vx00.zip File Size 8.48 MB
Mobile Intel® GMA 4500MHD / GMA HD
Description
Version 6.14.10.5294
Type VGA Release Date 2010-10-11
OS XP 32
Download vga_gmahd_6.14.10.5294_xp32.zip File Size 17.49 MB
Mobile Intel® GMA 4500MHD
Description
Version 7.15.10.1829
Type VGA Release Date 2010-11-02
OS Vista 32
Download vga_gma4500_7.15.11.1829_vt32.zip File Size 21.5 MB
Intel LAN
Description
Version 13.1
Type LAN Release Date 2008-10-22
OS XP 32
Download lan_8256X_13.1_vx32.zip File Size 106.19 MB
Intel LAN
Description
Version 13.1
Type LAN Release Date 2008-10-22
OS Vista 32
Download lan_8256X_13.1_vx32.zip File Size 106.19 MB
Agere Modem
Description
Version 2.1.88.0
Type Modem Release Date 2010-12-21
OS Vista 32
Download md_agere_2.1.88_vx32.zip File Size 1.42 MB
Agere Modem
Description
Version 2.1.88.0
Type Modem Release Date 2010-12-21
OS XP 32
Download md_agere_2.1.88_vx32.zip File Size 1.42 MB
Motorola Modem
Description
Version 6.12.20.0
Type Modem Release Date 2009-07-14
OS XP 32
Download md_motorola_6.12.20.0_vx32.zip File Size 2.93 MB
Motorola Modem
Description
Version 6.12.20.0
Type Modem Release Date 2009-07-14
OS Vista 32
Download md_motorola_6.12.20.0_vx32.zip File Size 2.93 MB
TouchPad
Description This device uses the native driver bundled in operating system.
Version
Type TouchPad Release Date 2009-05-15
OS Vista 32
Download File Size 0 MB
TouchPad
Description This device uses the native driver bundled in operating system.
Version
Type TouchPad Release Date 2009-05-15
OS XP 32
Download File Size 0 MB
Intel Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 12.4.0.21
Type Wireless LAN Release Date 2009-07-20
OS XP 32
Download wl_shirleypeak4965394522002915_12.4.0.21_vx32.zip File Size 195.36 MB
Intel Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 12.4.0.21
Type Wireless LAN Release Date 2009-07-20
OS Vista 32
Download wl_shirleypeak4965394522002915_12.4.0.21_vx32.zip File Size 195.36 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 7.7.0.394
Type Wireless LAN Release Date 2010-04-08
OS XP 32
Download wl_ge780ne771ne770785h_7.7.0.394_xp32.zip File Size 31.48 MB
Atheros Wireless Lan
Description You can identify the type of WLAN module being used from the document provided below:
http://www.msi.com/html/pdf/wireless_note.pdf
Version 7.7.0.331
Type Wireless LAN Release Date 2009-09-14
OS Vista 32
Download wl_ge780ne771ne770ne785h_7.7.0.331_vt32.zip File Size 20.88 MB
Intel Matrix Storage Management (IMSM)
Description
Version 10.1.0.1008
Type Intel Rapid Storage Technology Release Date 2010-12-27
OS Vista 32
Download imsm_pineview_10.1.0.1008_vt32.zip File Size 0.22 MB
Intel Matrix Storage Management (IMSM)
Description
Version 9.6.0.1014
Type Intel Rapid Storage Technology Release Date 2010-12-27
OS XP 32
Download imsm_pineview_9.6.0.1014_xp32.zip File Size 0.25 MB
Intel Active Management Technology (iAMT)
Description
Version 4.0.1.1074
Type Intel Management Engine Release Date 2008-10-22
OS XP 32
Download me_4.0.1.1074_vx00.zip File Size 72.58 MB
Intel Active Management Technology (iAMT)
Description
Version 4.0.1.1074
Type Intel Management Engine Release Date 2008-10-22
OS Vista 32
Download me_4.0.1.1074_vx00.zip File Size 72.58 MB
Intel Turbo Memory
Description
Version 1.7.0.1029
Type Intel Turbo Memory Release Date 2008-10-22
OS Vista 32
Download pr621_tm_1.7.0.1029_vt00.zip File Size 28.32 MB
Camera
Description This device uses the native driver bundled in operating system.
Version
Type Camera Release Date 2010-09-09
OS XP 32
Download File Size 0 MB
Camera
Description This device uses the native driver bundled in operating system.
Version
Type Camera Release Date 2010-03-16
OS Vista 32
Download File Size 0 MB
UPEK Fingerprinter
Description
Version 1.9.2.111
Type Fingerprinter Release Date 2008-09-23
OS XP 32
Download fp_upek_1.9.2.118_vx32.zip File Size 51.28 MB
UPEK Fingerprinter
Description
Version 1.9.2.118
Type Fingerprinter Release Date 2008-09-23
OS Vista 32
Download fp_upek_1.9.2.118_vx32.zip File Size 51.28 MB
Intel TPM
Description
Version 4.0.1
Type TPM Release Date 2011-04-15
OS Vista 32, XP 32
Download tpm_4.0.1_vx00.zip.zip File Size 70.97 MB

Utility

Win7 32,Vista 32,XP 32

!Special Note:

The Utilities provided here are exclusively for MSI products only. MSI takes no responsibility for any damage resulted from improper usage or lack of technical expertise.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
System Control Manager (SCM) 1031
Description System Control Panel
Version 2.0208.1031.001.14
Type Utility Release Date 2008-11-04
OS Vista 32
Download 1031_scm_all_nb.zip File Size 4.67 MB
Note
System Control Manager (SCM) 1031
Description System Control Panel
Version 2.0208.1031.001.14
Type Utility Release Date 2008-11-04
OS XP 32
Download 1031_scm_all_nb.zip File Size 4.67 MB
Note
Simple Camera Application (Win7 32)
Description Webcam Application
Version 1.0.909.0801
Type Utility Release Date 2009-12-09
OS Win7 32
Download simcam_v7_nb.zip File Size 0.76 MB
Note
Simple Camera Application
Description Webcam Application (XP32)
Version 1.0.0.0717
Type Utility Release Date 2008-11-26
OS XP 32
Download webcamtool_vr630_xp32_nb.zip File Size 4.08 MB
Note

Manual

!Special Note:

MSI™ provides user manuals (in PDF format) here for download. You can use Adobe Acrobat Reader (Adobe's WEB Site) to open them.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.

Asia

Eastern Europe

Global / America

Others

Western Europe

Firmware

!Special Note:

The DEVICE FIRMWARES contained here are exclusively for MSI product only. MSI assumes no responsibility for any damages resulting from improper use or lack of technical expertise.

!Attention:

Users who download EC from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the EC update. To avoid EC update failure, please do not use older versions of the update utility or utilities not provided by MSI.

1) To know about how to update EC Firmware under DOS mode, please click here.
2) Please execute "ecall.bat" file after unpack the compressed file for upgrade EC Firmware.

We suggest using Chrome, Firefox 3.0 or IE 8.0 above browsers to download BIOS, Drivers, etc.
NB Camera/VGA/EC Firmware
Description NB EC Firmware
Version
Type Firmware Release Date 2008-11-21
OS
Download 1644_422.zip File Size 0.05 MB
Note

FAQ

Release Date Title
Fri, 10 Sep 2010 I got an error message as below and the Fingerprint cannot work. What can I do?
Tue, 10 Nov 2009 Bluetooth Assistant pops up when NB enters into Windows 7. I can see a program "BtAssist.exe" exists in Windows Task Manager though my NB does not equip Bluetooth module.
Thu, 02 Apr 2009 E-SATA connector cannot support Hot-Plug function under Vista (it works under XP)
Tue, 03 Feb 2009 The harddisk would not be recognized when install Windows XP. How can I install Windows XP on NB?
Tue, 08 Jul 2008 How can I differentiate from Motorola modem and Agere modem?
Wed, 07 Nov 2007 Whenever I plugged in SanDisk Ultra II 2G SD card, system will reboot itself and bluescreen (BSOD) will occur. If fortunate, sometimes only an error message will come out. However, I have also tried using Sandisk extreme III 2G SD card, and to my surprise -it works just fine. The O2Micro card reader driver that I am using right now is version 3.00.
Tue, 06 Nov 2007 After "Robson" installation, "Intel Turbo Memory Controller" with a yellow exclamation mark displayed in Windows Vista Device Manger/Store Controllers.
Tue, 06 Nov 2007 After "Robson" installation, there will be a yellow excalamtion mark (1) loacted in the device manager's "PCI Memory Controller." (using Windows XP)
Tue, 10 Feb 2009 How to install Windows XP when AHCI is enabled?
Fri, 03 Dec 2010 The graphic (nVIDIA GeForce GTX 425M) gets a poor performance as the score of 3D Mark06 is only 3164.
Fri, 03 Dec 2010 Can’t transfer (upload/download) larger files over a Gigabit Network. The file transfer is interrupted suddenly while in progress because of lost connection and then the LAN device disappeared in device manager.
Fri, 03 Dec 2010 The wireless function key Fn+F8 is malfunction when sets the IGD VGA under BIOS menu.
Wed, 05 Jan 2011 If you connect a bootable e-sata disk to the GT740 it automatically tries to boot from it. When you try to change the boot order in the bios, you can only select the e-sata disk. The internal HDD has disappeared.
Thu, 13 Jan 2011 After active the Camera device, the device is normal on device manger, but there is no display/black screen in dialogue of camera program.
Mon, 24 Jan 2011 When I install 2 memory modules which are different CL value from each other, I can’t boot my NB normally. For example, Dimm1 =>Trancend DDR2, CL5 Dimm2 =>Trancend DDR2, CL6
Fri, 25 Mar 2005 How to identify EC (Embedded Controller) firmware version?
Mon, 06 Nov 2006 CPU cannot run at full speed under Windows environment. However, the BIOS shows the correct specification.
Fri, 17 Nov 2006 Whenever I press Ctrl+E, PowerDVD will start.
Tue, 13 Feb 2007 After install device drivers from MSI Vista driver CD, you may be prompted to activate Windows Vista on a computer on which Windows Vista activation was not previously required.
Thu, 15 Mar 2007 When I use MSN Messenger or Skype, my picture looks fine to me, but I would prefer to use the webcam with a standalone software.
Tue, 06 Nov 2007 The problem is that after you log in and create a user account, if you shut the computer down, you see the screen 'Windows is configuration updates….'. However, the notebook is not connected to the internet, so no updates have been downloaded. The notebook freezes on this screen for about 5 minutes and then it shuts down. Once it shuts down and you start it up again, you will again see the Windows is 'Configuration updates….', the screen lasts between 5-10 minutes and then it loads Windows. No matter how many times you reboot, you always see this message.
Wed, 02 Jul 2008 My notebook cannot run 3DMark06 and PCMark05 properly?
Thu, 30 Oct 2008 [Fn] Key instruction
Wed, 05 Nov 2008 The power light keeps blinking in amber state and unable to charge.
Wed, 05 Nov 2008 Where can I find the active key for Norton antivirus?
Wed, 14 Jan 2009 Why is it that Windows 32-bit operating system can only detect 3GB of memory in spite of 4GB memory installtion.
Tue, 24 Mar 2009 Why is it that my hdd doesn't show its exact capacity in "My Computer"? In addition, when you add them up, it will not reach its capacity either.
Thu, 30 Apr 2009 I’ve tried to flash BIOS but there is an error message: “ERROR: BIOS has no flash information available”.
Tue, 08 Dec 2009 After letting the machine sit idle for 10 or more minutes, you may notice that the task-bar does not pop up when moving the mouse to the bottom of the screen, or the start menu does not appear when using the windows key. After approximately 30 seconds, Windows will return to normal operation. The scenario happens in Windows 7 with following settings: Task-bar set to auto-hide, Turn off the display power option is set to 1 minute, Put the computer to sleep power option is set to never, No open windows on the desktop.
Tue, 22 Dec 2009 Some function keys and keyboard shortcut keys can not work correctly. You may find that when pressing function key, its function will be triggered twice. For example, the audio sound is still unmute when you try to mute audio sound by pressing combination of Fn key and F9 key. (The way to disable audio sound varies from different NB models. To know further information, please refer to user manual that dedicated to your NB)
Mon, 28 Dec 2009 Why can't I run 3D Mark Vantage on my laptop?
Tue, 16 Mar 2010 My notebook has preload hard disk image. When my system hard disk encounters non-recoverable problems, how can I perform the F3 System Recovery Function?(Windows 7)
Fri, 19 Mar 2010 How to make a bootable flash disk and to flash BIOS?
Tue, 13 Jul 2010 I get an error stating that "Microsoft Teredo Tunneling Adapter" is not working properly and "This device cannot start. (Code 10)".
Tue, 13 Jul 2010 In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box.
Fri, 16 Jul 2010 I have a Bluetooth headset, I can pair the headset with the built-in Bluetooth, but I am unable to actually connect to it as a sound input/output source, either in the Audio properties or the VOIP phone options. The built-in Realtek audio is the only audio device shown.
Tue, 24 Aug 2010 I am sure that I have already saved the settings I want for my CrazyTalk utility. But, whenever I go into standby or hibernate mode, the setting will be set back to default afterwards.
Tue, 24 Aug 2010 The monitor displays limited colors when playing 1080P HD video using Windows Media Player.
Tue, 02 Nov 2010 After leaving the system connected into the internet for about 30 minutes or more (not sure if it performs auto windows update), then after my next system restart, I experience continuous BSOD until I cannot enter OS anymore. I tried the “Last Known Good Configuration” , “Safe Mode” and “System Restore to an early point in time” – but nothing happens. I also do not want to perform F3 recovery since I haven’t back up my files yet. Note: for Hong Kong version Win7 HDD image
Wed, 26 Jan 2011 When I use Sentelic touchpad, the horizontal scrolling function is missing while using certain programs, such as firefox and excel 2000.
Wed, 26 Jan 2011 A 3Dboost error message jumped out after I created a new user account.
Thu, 17 Feb 2011 The system cannot detect my external USB camera.
Fri, 18 Feb 2011 How do I enable and disable G-sensor?
Wed, 02 Mar 2011 Immediately after you log on to Windows 7, you will see the following Windows Activation window: Windows is not genuine Your computer might not be running a counterfeit copy of Windows. 0x80070005 You may also notice the following symptoms: The computer desktop background is black, and you receive the following error message on the bottom right corner of the screen: “This copy of Windows is not genuine” You receive the following error message when you view the System Properties: (Control Panel / System and Security / System) “You must activate today. Activate Windows now” If you try to use slmgr.vbs /dlv to view the licensing status, you receive the following message: Error: 0x80070005 Access denied: the requested action requires elevated privileges Note: This error message may also occur when a command that is being executed requires an elevated command prompt and is unrelated to the issue discussed here.
Wed, 09 Mar 2011 With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working?
Fri, 11 Mar 2011 I cannot run benchmark utilities on my laptop and it pops up a message saying that my laptop does not support DirectX 11.
Fri, 11 Mar 2011 What kind of adaptor is used to connect S/PDIF-Out?
Mon, 14 Mar 2011 How to check THX version and know THX EQ is installed?
Mon, 14 Mar 2011 I can’t play Blu-ray disc using COREL WinDVD 8, there’s a pop-ups message saying "The AACS key has expired.”
Mon, 14 Mar 2011 When we do the display switching by pressing Fn+F2 with external display connected, CinemaPro would stop working, and the system would jump up an error message as below picture.
Mon, 14 Mar 2011 Why the battery can't be charged?
Mon, 14 Mar 2011 Why does the Norton backup online image on the lower right corner of desktop disappear after I removed the system information from Norton Online backup? It cannot be found in Add/Remove programs list either.
Thu, 24 Mar 2011 What is the maximum resolution supported over HDMI?
Tue, 29 Mar 2011 The screen is lagging randomly while playing a video file which is stored in the internal hard drive.
Tue, 29 Mar 2011 After running Windows update, Windows OS becomes piracy and asks me to activate now. How can I fix it?
Tue, 29 Mar 2011 If SD card is inserted, the system will hang up in Windows 7 boot logo occasionally during Windows 7 OS loading.
Tue, 29 Mar 2011 The display shows a delay for popping up the menus, Starter menu, Run menu, etc. under Windows XP.
Thu, 31 Mar 2011 I am running Windows 7 Ultimate on my GE620, but why I can’t use Windows XP Mode on it.
Thu, 31 Mar 2011 CR400 is showing 3GB instead of 4GB in Memtest86.
Thu, 31 Mar 2011 The touchpad is not sensitive enough or need to pressure harder to move the mouse.
Fri, 01 Apr 2011 When playing Blu-Ray titled movies released in 2010 such as Avatar, system cannot play using WinDVD8. Most of the time system will confirm user that software needed to be updated to play the movie or sometimes will play blank screen.
Wed, 06 Apr 2011 Is U270 UMA graphic memory 512MB?
Wed, 06 Apr 2011 What is CR650 UMA graphic shared memory size?
Tue, 12 Apr 2011 Even if I set the graphics mode to dedicated graphics, how come that the benchmark score remains around 800 whenever I run 3D Mark06.
Mon, 18 Apr 2011 On battery in IDLE state PowerNow technology downgrade CPU frequency form 1.6GHz to 800MHz. After turn on some programs like ORTHOS, PowerNow technology should raise CPU frequency from 800MHz to 1.6GHz. On this situations we have still 800MHz.
Fri, 27 May 2011 Benchmark softwares such as 3DMark06 cannot show ATI graphic but only Intel graphic in the system information.
Mon, 30 May 2011 There is no system information shown in ATI Catalyst Control Center.
Wed, 01 Jun 2011 There’s a visible “circular bright figure” can be seen upon OS boot up; restarting the system cannot solve the problem.
Fri, 03 Jun 2011 Does I-charger application have to work on particular USB port? When IPAD is connected, is there any display to show the charge status?
Fri, 03 Jun 2011 Will Easyface work after resume from ScreeSaver? Or it only works on Window login?
Wed, 06 Jul 2011 How can I update software tool TimeStamp?
Fri, 08 Jul 2011 When I try to power on my laptop, I can only see below information on screen and cannot enter BIOS Setup Utility either. Reboot and Select proper Boot device Or Insert Boot Media in selected Boot device and press a key.
Wed, 10 Aug 2011 How can I be able to activate the wifi / webcam / Bluetooth devices?
Wed, 10 Aug 2011 Why can’t I be able to use nor even select the web cam/camera (front and back) using MSI CamAP?
Wed, 31 Aug 2011 How to perform "SYSTEM RECOVERY" in my MSI WinPad 110W?
Fri, 02 Sep 2011 When a eSATA HDD is connected then turn on NB, the NB cannot boot from internal HDD. It can only select E-SATA HDD…
Fri, 02 Sep 2011 How can I solve following problems when using different user accounts? 1. S-Bar is not working when login with guest account. 2. The status of switchable devices is incorrect when switch user account.
Fri, 30 Sep 2011 I got problem when I plug in the AC adapter to play games like: Mafia II, COD Black Ops, Colin McRae Dirt III. After few second on game image starts to play like 5 or 10 frame/seconds and then black screen. If I change to integrated GPU everything works ok only on discret VGA he has problems. I check that issue on 3D Marks (06 and 2011) and in that test everyting works ok.
Tue, 18 Oct 2011 Why my system can't enable INTEL "AES New Instructions(AES-NI)" on my Core i7 2630QM CPU?
Thu, 24 Nov 2011 How to turn on GPS and Light sensor?
Mon, 28 Nov 2011 As I change my account from “administrator” to “guest” in Windows 7, I normally see an error message related to Microsoft .NET Framework. Please refer to the figure shown below.
Tue, 29 Nov 2011 How can I extend C drive size?
Tue, 06 Dec 2011 The system will get BSOD, when I plug the HDMI cable to connect to some monitor.
Thu, 08 Dec 2011 Battlefield 3 is not playable in my laptop. Whenever I install the game, it shows an error that says "Nvidia driver needs to be updated".
Fri, 16 Dec 2011 I cannot install or execute some software (especially 2011 releases), some of them requires OpenGL 3.1 support.
Mon, 19 Dec 2011 When the table PC is under DC/Battery mode, the windows explorer’s lines/border will become blur (almost unseen). Note: This issue doesn’t apply during AC mode. Please refer to the figure below:
Wed, 07 Mar 2012 Hizzing sound/noise is audible on the external speakers/headphones when system is under AC mode. Note: This issue doesn't happen during Battery/DC mode.
Wed, 09 May 2012 The Arabic language doesn't show correctly in my enjoy 10 plus tablet.