[Troubleshooting] Updating NVIDIA graphics driver v382.05 would cause BSoD (Blue Screen of Death)
Answer
Because of the compatibility between NVIDIA graphics driver and the system, updating NVIDIA graphics driver v382.05 or later version might cause BSoD code 0x0000009f or power LED always growing amber.
If the customer encounter the problem above, please refer to the steps below for troubleshooting.
1. Updating the latest BIOS
1-a. Click on the link below and enter the notebook's name (such as: GL62M 7RD) in the search bar to find the BIOS download page of the notebook.
https://www.msi.com/support
1-b. Download the latest BIOS.
1-c. Refer to the BIOS update guide to update BIOS.
https://www.msi.com/files/pdf/Flash_BIOS_by_UEFI_BIOS_Setup_Utility_en.pdf
2. If the problem still remains after updating BIOS, it might relate to improper update method or incorrect driver profile. Please refer to the steps to update the latest NVIDIA graphics driver on MSI website.
2-a. Download the latest NVIDIA graphics driver on MSI download page.
2-b. Refer to the graphics driver clean install guide and use Display Driver Uninstaller to clean install graphics driver.
https://www.msi.com/faq/notebook-2110