Answer

MSI notebooks' camera hardware can only be accessed by one application at a time. Tobii Aware and Windows Studio Effects both require access to the camera to provide their respective features, so when Windows Studio Effects is manually turned on, it takes control of the camera, and Tobii Aware's camera-dependent features become unavailable at the same time. This is expected behavior resulting from how the camera hardware is shared between applications, not a defect in either Tobii Aware or Windows Studio Effects.

Most Tobii Aware features rely specifically on the notebook's infrared (IR) camera, including Peeker Detection under Security and Privacy, and Attention Screen Navigation features such as Window Snap and moving the mouse pointer between screens. Because Windows Studio Effects also uses the camera, these Tobii Aware features cannot run while Windows Studio Effects is active.

This article applies to MSI notebooks that support both Tobii Aware and Windows Studio Effects.

 

Switch Between Windows Studio Effects and Tobii Aware

1. Click the notification area icon in the bottom-right corner of the taskbar, and turn off Windows Studio Effects.

2. Launch Tobii Aware, and turn on the specific features needed.

 

 

Common Questions (Q&A)

What causes some Tobii Aware features to stop working?

The notebook's camera hardware can only be accessed by one application at a time. When Windows Studio Effects is manually turned on, it takes control of the camera to support its own features, which prevents Tobii Aware from accessing the camera for its own camera-dependent features at the same time.