[Troubleshooting] System lag when connect to an external monitor and set to "Second screen only"
Answer
Please follow steps below to perform a clean installation of Intel Graphics Driver version 23.20.16.4939, hide the automatic driver update from Windows Update to solve the problem.
A. Uninstall Current Driver
1) Right-click on the Windows icon and select “device manager”.
2) Double-click on the “Display Adapters”, right-click on the “Intel HD Graphics” device and select the “Uninstall device”.
3) Check “Delete the driver software for this device” and click “Uninstall” button to start the uninstallation.
B. Re-install the Graphics Driver
1) After the laptop restars, extract the file downloaded before and double click on "Setup.exe" to start the installer.
2) Follow the on-screen instructions to complete the driver install process.
C. Hide the Automaic Updates from Windows Update
1) Download "Show or hide updates" troubleshooter from the Microsoft Support Knowledgebase page.
2) Double click on the extracted wushowhide.diagcab file to open it.
3) Make sure you hit the advanced link on the first page that comes up and disable the option to "apply repairs automatically". Then click on “Next”.
4) Wait for the tool to scan for updates and select "Hide updates".
*Note: Windows only displays updates on the this page that are not installed already. This means that you need to remove an update through other means before you can hide (block) it with the help of this tool.
5) The selected updates are now hidden. Click on “Close” when finished.
#External Display #Second screen only #Laggy
Models
- GS65 Stealth 9SD
- GS65 Stealth 9SE
- GE75 Raider 8RE
- GS65 Stealth 8SE
- P65 Creator 8SE
- GE73 Raider RGB 8RE
- P65 Creator 9SE
- P65 Creator 8SF
- P65 Creator 8RD
- GS65 Stealth 8SG
- GE63 Raider RGB 8RF
- GP73 Leopard 8RE
- P65 Creator 9SD
- GE63 Raider RGB 8RE
- WE73 8SK
- P65 Creator 8RE
- P65 Creator 9SF
- GS65 Stealth 9SF
- GP63 Leopard 8RE
- GS65 Stealth 8SF
- GS65 Stealth 9SG
- GE73 Raider RGB 8RF
- GE75 Raider 8RF