Our Tender Love Care To You Notebook / AIO PC One-Year Warranty Extension Service This NB / AIO PC Warranty Extension Service Is for MSI Brand full System

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MSI General Product Warranty Policy

*The information provided on this website is for information only. MSI seeks to provide accurate and timely information, nevertheless, there may be inadvertent technical or factual inaccuracies and typographical errors, for which we apologize. We reserve the right to make changes and corrections at any time without notice.


  • Remarks
  • Complete Set of Notebook
  • In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.
  • Complete Set of Notebook
  • motherboard, CPU memory,LCD, HDD In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.

    motherboard, CPU memory,LCD, HDD In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from its manufacture date.

  • Wind Netbook : 1 year warranty, and extend 2nd year warranty is optional and available now.
  • list titile
  • The following circumstances excluded from warranty coverage
  • Product damage caused by catastrophes, thunder stroke, faulty electric power and environmental factors.
  • Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number invalid). All serial numbers are recorded and tracked for warranty purposes
  • Unauthorized changes of non MSI parts, modifications or alterations , parts removal in or to the products
  • Damage caused by operator error or operator fails to comply user manual instruction, such as , but not limited to improper storage resulting in product get wet, corrosion, fell off, squeezed or exposed to inadequate temperature/humid environment.
  • Internal or external consumable items of the product itself such as battery, earphone, etc.
  • Accessories or packing material such as boxes, user manual, etc

To Discern the Original Manufacturer Barcode

( Please find the model name from notebook backface ) -GS30

STEP.1
Three steps forA repairing
  • Please first review the User's Manual and the Software CD included with the Product:
    The User's Manual and Software CD provided by MSI containing a lot of information about product usage. The manual we compose from user's perspective can answer many of your questions. If your manual was lost, you may download the manual you need from MSI website.
  • Product damage caused by catastrophes, thunder stroke, faulty electric power and environmental factors.
  • Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number invalid). All serial numbers are recorded and tracked for warranty purposes
  • Unauthorized changes of non MSI parts, modifications or alterations , parts removal in or to the products
  • Damage caused by operator error or operator fails to comply user manual instruction, such as , but not limited to improper storage resulting in product get wet, corrosion, fell off, squeezed or exposed to inadequate temperature/humid environment.
  • Internal or external consumable items of the product itself such as battery, earphone, etc.
  • Accessories or packing material such as boxes, user manual, etc
STEP.2
Three steps forA repairing
  • Please first review the User's Manual and the Software CD included with the Product:
    The User's Manual and Software CD provided by MSI containing a lot of information about product usage. The manual we compose from user's perspective can answer many of your questions. If your manual was lost, you may download the manual you need from MSI website.
  • Product damage caused by catastrophes, thunder stroke, faulty electric power and environmental factors.
  • Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number invalid). All serial numbers are recorded and tracked for warranty purposes
  • Unauthorized changes of non MSI parts, modifications or alterations , parts removal in or to the products
  • Damage caused by operator error or operator fails to comply user manual instruction, such as , but not limited to improper storage resulting in product get wet, corrosion, fell off, squeezed or exposed to inadequate temperature/humid environment.
  • Internal or external consumable items of the product itself such as battery, earphone, etc.
  • Accessories or packing material such as boxes, user manual, etc