Answer

MSI Notebooks that meet a high level of Microsoft Secure-Cored PC applied advanced security settings, following Windows Security Level 2 standard, have a built-in biometrics device like a fingerprinter or IR camera equipped by default.



To add an extra external biometrics device for Windows Hello logins such as an external IR camera or external fingerprinter, the device needs to meet the same level of security standard; any external biometrics devices that don't meet the security requirements will be blocked out and not recognized during Windows Hello settings.



MSI recommends using the default setup or external biometrics devices that meet the same Windows security level in order to keep the system safe and away from malicious attacks.



If an external biometrics device is really needed but doesn't meet the security requirements, follow the steps below to lower the system security level by disabling memory integrity.



1. Press the Windows key, type "Core isolation", and launch

2. Switch to set "Off" for Memory Integrity

3. Click "Yes" to allow the change.

4. Restart the system to take effect.



Related Topic:



[How to] Set Up Windows Hello Face

Reference

Models

  • Modern 15 - B12H
  • Prestige 15 A12UC
  • Summit E16 Flip - A12U
  • Summit E16Flip A12UCT
  • Prestige 16 Evo - A12M
  • Prestige 14
  • Prestige 15 A12UD
  • Summit E16Evo A12HW
  • Prestige 14 Evo - A12M
  • Prestige 16 A12UD
  • Prestige 14Evo A12M
  • Prestige 16 - A12U
  • Summit E14 Evo - A12M
  • Summit E14FlipEvo A12MT
  • Prestige 15 - A12S
  • Modern 15 - B11M
  • Modern 15 B12M
  • Prestige 15 - A12U
  • Prestige 16Evo A12M
  • Modern 15 B11M
  • Prestige 14 A12UC
  • Prestige 14 - A12U
  • Modern 15 B12HW
  • Summit E13 Flip Evo - A12M
  • Summit E14 Flip Evo - A12M
  • Summit E16Flip A12UDT
  • Modern 15 - B12M
  • Summit E14Evo A12M
  • Summit E16FlipEvo A12MT
  • Prestige 14 - A12S
  • Prestige 15 A12SC
  • Modern 14 - C12M
  • Modern 14 C12M
  • Summit E16 Flip Evo - A12M
  • Prestige 14 A12SC
  • Summit E13FlipEvo A12MT