Answer

This document provides basic troubleshooting instructions for SteelSeries Engine and its common Q&A. Refer to the troubleshooting instructions if SteelSeries Engine can’t run properly, stops responding, crash unexpectedly or the backlight keyboard doesn't work properly. Common Q&A provides useful information when using SteelSeries Engine.

Find the latest features, updates and fixes in SteelSeries Engine release note and follow the clean installation/update guide to perform the update.

[Release Notes] SteelSeries Engine
https://www.msi.com/faq/notebook-2539
[How To] SteelSeries Engine (SSE) Clean Install & Update
https://www.msi.com/faq/notebook-2472