TCO Certified

TCO Certified is a global, comprehensive sustainability certification with everything included. It addresses sustainability issues connected to IT products and their supply chains and helps you make responsible choices, reduce risk, and meet regulatory obligations.

TCO Certified targets issues in four key areas: climate, substances, circularity and supply chain to help you make responsible choices, reduce risk, and meet regulatory obligations

The TCO Certified products can be found by searching the Product Finder.

• TCO Certified the Information document for end users : Document
• See https://tcocertified.com/product-finder/ to see a list of TCO Certified products
• For TCO Certified products:
  
  • MSI provides one (1) year warranty as part of the product purchase price. At the time of product purchase, options are available to extend the product warranty period up to 5 years for the maximum cost of 15% of MSRP per year.
    Here is information on how to purchase an extended warranty and available spare parts please link to: Product Service Policy
  • MSI offers the availability of free-of-charge, security and corrective software updates necessary to retain the initial functionality of the product for at least 5 years from the later date of when the product was sold by MSI website or when it was last manufactured.
    We ensure, as part of the certification process, that third-party operating system vendors (such as Microsoft, Google, etc.) commit to offering free updates for devices that meet the minimum hardware requirements, and that such devices conform to the publicly stated minimum hardware specifications. Here is information on how to receive these updates:
    
    [How To] Upgrade to or Downgrade from the recent Windows 11 Build
    [How To] Manually Upgrade to the latest Windows version on the End of Services Windows system
    
    For corrective software updates, please refer to the update links corresponding to your product category. [Product updates]
    
    For display product solutions, updates, and troubleshooting guides, please refer to [Monitors Support].
  • MSI publicly discloses the responsible minerals information:
    • MSI Responsible Mineral Procurement Policy.
    • 3TG and cobalt due diligence report.
      (Full alignment with all the OECD due diligence five steps.)
    • MSI Group Supplier Code of Conduct.
      (The CoC has been adopted by the brand owner’s board and addressed by management)
    • Extended Minerals Reporting Template (The EMRT (Extended Minerals Reporting Template) is developed by the Responsible Minerals Initiative (RMI). It is a standardized reporting tool used to track and exchange due diligence information on the supply chains of minerals such as cobalt, mica, copper, natural graphite, lithium, and nickel.)
  • MSI publicly discloses the labor rights information:
    • The vulnerable worker policy
    • The living wages statement
    • Awareness of labor rights and grievance channels.
  • MSI final assembly factories and major component suppliers list:
    • MSI suppliers list
  • Annual Supply Chain Management Performance:
    • 2024
  • TCO Certified products service guide:
    1. Desktops
    2. All-in-one-PCs
    3. Monitors
    4. Notebook
    1. Coming Soon
    1. Coming Soon
    1. PRO MP245PGN E14
    2. PRO MP275PGN E14
    3. PRO MP245PHGN E14
    4. PRO MP275PHGN E14
    5. PRO MP341CQPHGN E12
    1. MS-14S1
  • Secure data removal
    MSI BIOS secure erase (Insyde) (AMI) issues the commands in the table below to the storage media. The storage media manufacturer implements the wipe behavior to meet the National Institute of Standards and Technology (NIST) guideline and Institute of Electrical and Electronics Engineers (IEEE) standard. The BIOS does not control the storage media behavior once the wipe commands are issued to the media.
    
    Note:
    • This function performs a complete wipe of all data and files. Selective erasure of specific files or blocks is not supported. Please confirm before proceeding.
    • This item will be hidden at the user level.
    • This item will be hidden when SATA Operation is set to "RAID".
    Different commands are issued depending on the type of storage media, which may result in either a Purge or a Clear.

    Storage Media	Commands	Method NIST 800-88r1	Method IEEE 2883-2022
    PCIe/NVMe SSD - Non SED*	Sanitize	Purge	Purge
    PCIe/NVMe SSD - SED*	Sanitize	Purge	Purge
    eMMC	Erase and Sanitize	Clear	Clear
    UFS	Erase and Purge	Purge	Purge
    ATA SSD	Sanitize	Purge	Purge
    ATA HDD	Enhanced Security Erase	Purge	Purge

    *Self-Encrypting Drive
    Clear and Purge are methods used to sanitize media. Their classifications are defined according to the NIST SP 800-88r1 guidelines as follows:
    • Clear applies logical techniques to sanitize data in all user-addressable storage locations. For protection against simple non-invasive data recovery techniques; typically applied through the standard Read and Write commands to the storage device, such as by rewriting with a new value or using a menu option to reset the device to the factory state (where rewriting is not supported).
    • Purge applies physical or logical techniques that render Target Data recovery infeasible using state-of-the-art laboratory techniques.
• Anti-Bribery Management System
  • The anti-bribery policy.
  • Whistleblower Complaint Handling Guidelines. (Chinese version only)
  • The identification and ranking of bribery risks are conducted using the RBA risk maps.
    For the details, please refer to URL of public disclosure: Anti-bribery management performance