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Most Popular FAQ

Laptops - [How To] Dragon Center Clean Install & Update - 21382 click
Laptops - System firmware update to get protection against the CPU speculative execution side-channel vulnerabilities (Intel SA-00088) - 18659 click
Laptops - [Windows 10] What should I do if there is an error message "The files native.bin and backup.bin do not exist" showing up in the system? - 16060 click
Laptops - Is there any manual or instruction can guide me through the setup of Instant Play function in Dragon Gaming Center? - 14501 click
Laptops - [How To] Check BIOS/EC firmware version for MSI notebook? - 12907 click
Laptops - How to use Battery Calibration to calibrate the battery? - 12697 click
Laptops - How to switch Japanese input between Halfwidth and Fullwidth forms? - 9174 click
Laptops - All of function keys suddenly stop working on Win8 system. Additionally, SCM (System Control Manager) doesn’t work and SCM's icon disappears on system tray. Under this situation, it might cause that Wi-Fi LED light and Bluetooth LED light could not work well. - 7907 click
Laptops - What does the Flag icon button on the middel cover work for? Is this the button to enable 3D vision? - 7762 click
Laptops - How to swap [Fn] and [Win] keys on MSI notebook? - 7515 click
Laptops - [Windows 10] Nahimic's sound effect cannot work with some Windows apps, such as Music and Movie app. - 7304 click
Laptops - [Release Notes] Dragon Center 1.2.1802.0501 with Help Desk and Battery Calibration - 6659 click
Laptops - When I try to play Blu-ray with PowerDVD Cyberlink, I got the error message: "The integrity of CyberLink PowerDVD is is at risk. Check your anti-virus software for malicious activities or try reinstalling CyberLink PowerDVD. - 6516 click
Laptops - [Windows 10] Why can't I choose the seperate destination disks when using the recovery media created by BurnRecovery tool? - 6406 click
Laptops - I have enabled BT function, but my computer can't be found by other bluetooth device. - 5974 click
Laptops - My MSI GT780DX wakes up from S3 (Stand-by mode) every time I touched my mouse, is this behavior normal? - 5942 click
Laptops - [Game Master] DOTA2 Graphics Tweak Guide - 5763 click
Laptops - Sound recording is suddenly muted while I am chatting by Skype or during other online games chatting, and suddenly works again. - 5500 click
Laptops - [Windows 10] What should I do if there is a warning message [Windows needs more space] showing up during Windows 10 upgrade? - 5480 click
Laptops - When I try to boot up or reboot the laptop, the OS always show "Configuring Windows Features" during this time and sometimes it takes several minutes to wait. (For Windows 8/Windows 8.1/Windows 10) - 5475 click

Laptops

[Product Information] External display support for GT Series Gaming Notebook
Find all external display related support for GT Series Notebook in the attachment file. P.S. To find the external display support for other series, visit Knowledge Base_1661. ...
[Product Information] External display support for GS Series Gaming Notebook
Find all external display related support for GS Series Notebook in the attachment file. P.S. To find the external display support for other series, visit Knowledge Base_1661. ...
[Product Information] External display support for GE/GP/GF/GL/GV Series Gaming Notebook
Find all external display related support for GE/GP/GF/GL/GV Series Notebook in the attachment file. P.S. To find the external display support for other series, visit Knowledge Base_1661. ...
[Product Information] External display support for Prestige Series Gaming Notebook
Find all external display related support for Prestige Series Notebook in the attachment file. P.S. To find the external display support for other series, visit Knowledge Base_1661. ...
[Product Information] Intel Rapid Storage Technology Driver
Under some special occasions, IRST driver might shows error messages, please refer to the attachment file for more information....
[How to] Use shortcuts on GT75 series notebook
GT75 series notebook is equipped with 97 keys mechanical RGB keyboard which brings better typing experience and faster reaction, but the following shortcuts need attention for using them.   >...
[How to] Setup Gaming Mode
Gaming Mode is a new feature in Dragon Center 2 to opimize the game experience which integrates with SteelSeries Engine (SSE), True Color and other system optimization. Please find more inform...
[Troubleshooting] After installing KB4074588 (OS Build 16299.248), some USB devices and onboard devices, such as a camera, keyboard, or mouse, may stop working. 
Please refer to the attachment to download and install KB4090913 or to uninstall the update....
[Product Information] Memory support information for GT series notebook (with 8th generation Intel CPU)

For GT83, GT75 and GT63 notebook with 8th generation Intel CPU, please refer to the memory support information below. - 1 DIMM Per Channel*1 DDR4-2666 up to 32GB (16GB x 2) - 2 DIMMs Per Channel*...
​[Troubleshooting] Task Manager shows 100% High CPU Usage
When the task manager shows 100% high CPU usage, there are multiple possibilities which can cause such problem. To simply identify the possible causes, run and check the System Monitor tab in MSI Dra...

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